Kevin Heydenrych has a varied work experience in small to medium enterprises, firstly running his own business as a professional musician in the band Qkumba Zoo (1995 2003), followed by business support and consulting in 7i Management Consultants (Pty) Ltd (2004 2008), and project managing, support and process design in i-Fundi Customer Solutions (Pty) Ltd (2008 2010). His analytical, self-motivated and positive approach has enabled him to combine his training and experience to assist these organisations deliver to a high standard....
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Project Managed learnerships at i-Fundi Customer Solutions in the Call Centre training industry, getting valuable experience in the SAQA and SETA environment
Co-project managed the roll-out of large Skills Audit projects at SAA, Department of Sport and Recreation, SA Weather Service
Co-wrote Tender Proposals for 7i Management Consultants, including the business rationale and the collation of the compliance documentation
Wrote, co-wrote and edited sales and marketing material at i-Fundi Customer Solutions
Researched and developed technical manuals that guided emerging contractors through the process of running their own construction business
Researched and wrote study on Racism in Sport for Institute of Race Relations
Wrote a paper in his Honours year that was published in Africa Media Review (1994, Volume 8, No.1)
Business Process Design and Documentation
Designed processes and business tools, and integrated systems and processes, at i-Fundi Customer Solutions
Documented processes at the CCMA and the Johannesburg Roads Agency (JRA)
Assisted on Job Profiling and Job Analysis at SAA, BestMed / Sanlam, SA Weather Service
Interviewed client staff, QAd data, provided management and client reports etc. on large Skills Audit projects at SAA, Department of Sport and Recreation, SA Weather Service
Did personality profiling assessments using Thomas International (at Department of...
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7i Management Consultants (Pty) Ltd
Product Developer and Analyst
2004 - 2008
- Project management, ops support, data cleanup, data QA management, and interviewing on large Skills Audit projects - Proposal Writing - Process and workflow mapping - Data analysis on Skills...