Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Khalid M. | Elance
 
176985602337900
Last Sign-in: Apr 16, 2014

Khalid M.

IT Support,English-Arabic translation/writing
   United Kingdom
  |   Gosport, Hampshire
  |  8:14 pm Local Time

Overview

I am an Arabic speaking technical support engineer (Public safety agencies system) and a language content specialist-Arabic (leading vendor of abuse management software for the gaming, social networking, and virtual worlds markets). My duties include answering calls, logging faults (KEA, Sostenuto) and providing 1st-2nd (VNC-RDP-XenApp-Checkpoint-Cisco VPN,,,etc) and 3rd line support for applications based around C#.NET, VB.NET, SQL Server, Oracle and Windows based technologies. I am also responsible for the development and enhancement of...

Read More »
Nov 25, 2012|Translation|Private|Completed
|
5.0
Apr 23, 2012|Translation|Private|Completed
|
3.8
Feb 7, 2012|Translation|Private|Completed
Jan 23, 2012|Translation|Private|Completed
|
5.0

View All »

Portfolio

Skills (5)

Tested
English-Arabic Translation
Content Writing
Technical Writing
Data Interpretation
System Analysis

Service Description

A multi-skilled IT professional with in-depth knowledge of architecting,
installing and configuring computing systems. Experienced in providing client
focused IT support and in successfully analysing and resolving IT hardware,
software and network problems in a timely and accurate fashion. Having the ability to maintain a high degree of customer service for all support queries and possessing strong analytical and documentation skills.

KEY SKILLS

•Excellent customer service and communication skills.
•Excellent project implementation and evaluating skills.
•Experienced technical writer, localization, translation, edit and proofreading skills (English and Arabic).
•Fluent in English, Russian, Arabic and working knowledge of Romanian.
•Engineering / development experience.
•Ability to establish relations with firms in the international business market.


TECHNICAL SKILLS

•Excellent skills in diagnostic and trouble-shooting software, hardware, desktop, laptop, server, printer, backup, storage and network technologies.
•Experience in various service management software
•Experience in Windows desktop and server environments.
•Oracle, My SQL, Linux, GD92, VPN/SecureID, Citrix, AD
•VNC-RDP-XenApp-Checkpoint-Cisco-Nortel Contivity VPN,,,etc


EDUCATION

2005 – Present: University of Central England

“A+” PC hardware and software
‘Implementing and Supporting Microsoft Windows XP Professional’
“World Wide Web Designing”
“Network...

Read More »

Employment

XXXXXXX Group Ltd
Language Content Specialist (Freelancer)
2011 - Present
Working for a leading vendor of abuse management software for the gaming, social networking, and virtual worlds markets to create new content rules that help translate, categorize, block, and...
XXXXX Computers
Technical Support Engineer
2010 - Present
...... Computers, is a leading provider of bespoke specialist software products for public safety agencies. Our software products are based around C#.NET, VB.NET, SQL Server, Oracle and Windows...
XXXXXXXXXXXXX Holdings
IT Infrastructure Engineer
2005 - 2010
Working in ''XXXXXXXX Holdings'', The Specialist infrastructure, product, services and solutions brand of Europe's largest, privately owned technology group to: Test hardware (printers, monitors,...

Education

The Free International University
Degree - “Engineering in computers & networking”
1998 - 2003

Keywords

My Snapshot
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
khalid45
Type
Individual
Member Since
September 2011
Elance URL
Verifications
0
Khalid M. | Elance

Khalid M.