Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Nancy S. | Elance
 
176985602337900
Last Sign-in: May 4, 2015

Nancy S.

The office proffesional at your fingure tips.
   Kenya
  |   Mombasa, Coast
  |  4:07 am Local Time

Overview

My long term experience in the service industry has taught me how to meet and exceed each customer’s expectations with service that sells.

I have assisted all types of customers, in all types of settings. I realize that acquiring and maintaining loyal repeat business through these loyal patrons is the utmost importance of every company for better exposure and greater marketability. This is a task that I have performed with success many times.

I have with time become an excellent trainer, and believe that in order to achieve ongoing...

Read More »
Oct 2, 2012|Research|$0|Completed
Oct 2, 2012|Virtual Assistant|$0|Completed
Sep 3, 2012|Customer Service|$0|Working

View All »

Portfolio

Skills (6)

Tested
Microsoft Access Administration
Microsoft Word
Facebook Marketing
Facebook (Marketing)
My Score
avg
Passed
English
Customer Service
Microsoft Excel

Service Description

DISCIPLINES:

• Front Office Manger
• Tour Officer
• Public relations officer
• Marketing Officer
• Personal Assistant
• Customer Service Officer
• Reservations Manager

FORMER POSITIONS:

• TourOfficer Abercrombie & Kent Kenya:
• Personal assistant to director – Orchid Bay Hotel
• Customer Service officer – City Group Bank
• Personal Assistant – GM Rhino Safari’s
• Guest Relations Officer – Tamarind Group – hotels
• Receptionist – Mombasa Beach Hotel.



Read More »

Employment

ABERCROMBIE & KENT KENYA LTD
TOUR OFFICER
2002 - 2012
• Flight ground handling officer – International flight Thomas Cook UK / Germany • Handling all aspects of bookings including airline and hotel reservations, group tours bus and cruise. •...
CITI BANK NA
CUSTOMER SERVICE OFFICER
2000 - 2002
• Delivered world class service to the customers. • Promotion of bank services to prospective clients. • Provided necessary monitoring of high revenue commercial accounts/ co operate accounts...
RHINO SAFARI’S
PERSONAL ASSISTANT TO GENERAL MANAGER
2000 - 2000
• Handle tasks like, planning, arranging, selling promotional travel incentives and itinerary tour packages for the company. • Book hotel’s through phone or by using computer terminal. • Provide...

Education

Yaris Data Systems
Office Proffesional
2012 - 2012
Kenya Utalii College
Front Office Operations
1990 - 1992

Keywords

Personal Assistant
Copy writer
Customer service agent
Public Relations personnel.
My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
khamsa
Type
Individual
Member Since
June 2012
Elance URL
Verifications
0
Nancy S. | Elance

Nancy S.