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Keisha H. | Elance
 
176985602337900
Last Sign-in: Mar 15, 2014

Keisha H.

Expert Communicator, Phone Support, Transcriber
   Jamaica
  |   Kingston, Jamaica

Overview

Minimum Hourly Rate $4

If what you need is an experienced, hard working, responsible and fast learner person, I can offer that and more. Over the past two years, I have continued to grow and learn.

I have a strong administrative background and can learn anything new very quickly. My main aim is to always impress my employers and go above and beyond their requested needs. Hire me and you will not be disappointed.

A few of my skills - Fluent written and verbal English skills - writing has always been a strong talent - Call Handling skills - Experienced in Customer...

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Skills (10)

Tested
Administrative Assistant
My Score
avg
Passed
Call Center Skills Test
My Score
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Passed
Customer Service Test
My Score
avg

Service Description

Position as a Customer Service Representative; Administrative Assistant or Receptionist; Bank Teller or Cashier.

SUMMARY OF QUALIFICATIONS

Twelve years experience providing excellent customer service
Excellent reputation with customer as a competent, knowledgeable and helpful professional
Able to build strong working relationships with co-workers
Productive and responsible; willing to learn and handle any tasks required
Proven record of reliability and responsibility

RELEVANT SKILLS AND EXPERIENCE

Customer Service

Developed a reputation for excellent customer service by:
Acknowledging the customer¿s presence and making eye contact
Greeting customers in a friendly manner and giving them full attention
Ensuring customer satisfaction by providing feedback

Telephone and Communication

Completed a six-week course in Call Handling ¿ Jamaica Public Service Company
Two years¿ experience in Switchboard Operations
Excellent verbal and written skills
A member of the Magazine committee ¿ Victoria Mutual Building Society
Computer Applications ¿ Microsoft Word, Excel, etc.

Administration

Excellent organizational skills

WORK HISTORY

July 2010 ¿ July 2012

Call Handling Agent
Customer Correspondence Agent
Jamaica Public Service Company Limited
6 Knutsford Boulevard
Kingston 5

December 2001 ¿ October 2009

Senior Customer Communications Officer
Senior Teller/Cheque Desk Clerk
Victoria Mutual Building Society of Jamaica
73-75 Half Way Tree Road
Kingston 5

July 1997 ¿ July 2001...

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Overview  |  Job History  |  Resume/C.V.

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Identity
Username
khutchinson40
Type
Individual
Member Since
June 2013
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Keisha H. | Elance

Keisha H.