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Kathleen Camille D. | Elance
 
176985602337900
Last Sign-in: Mar 12, 2014

Kathleen Camille D.

Customer Service
   Philippines
  |   Quezon City, Manila

Overview

Minimum Hourly Rate $4

Hi,

Good day!

I am writing to apply for the position you are looking for. I have attached my resume for my reference. I believe that my 5
years of call center and customer service experience will make me a very competitive candidate for this position.

* I have 5 years of customer service experience.
* I have been a Senior Representative for 1 year.
* I can handle escalation and any other customer service related concerns.
* I am knowledgeable in using MicroSoft Office applications such as PowerPoint, Excel and Word.
* I have...

Read More »

Portfolio

Skills (2)

Tested
Customer Service
Customer Service Test
My Score
avg
Passed
U.S. Culture
U.S. Culture and Etiquette Test
My Score
avg
Passed

Employment

EGS Philippines
Customer Service Representative II
2011 - 2013
a. Conduct communication and brief product training for new agents deployed on the production floor. b. Provides floor support for all agents on duty. c. Involved with Inbound Sales. d. Handles the...
Telus International Philippines
Customer Service Associate
2009 - 2011
a. Provide game support and basic technical support for online players. b. Involved with inbound sales and introduction of newly launched computer products. c. Handles call distribution to its...
Teleperformance
Customer Service Representative
2007 - 2009
a. Involved with inbound sales and new account activation in a post paid Telecommunication company. b. Process payments, payment arrangements and other financial related concern such as duplicate...

Education

La Salle Greenhills
Vocational Course
2004 - 2005
Paco Catholic School
High School
2000 - 2004
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

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Identity
Username
kikaykaycee21
Type
Individual
Member Since
February 2014
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Kathleen Camille D. | Elance

Kathleen Camille D.