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Kimberly Ann Garcia | Elance
 
176985602337900
Last Sign-in: Apr 5, 2015

Kimberly Ann Garcia

Experienced Executive Assistant/Training Officer
   Philippines
Antipolo City

Overview

Minimum Hourly Rate $4

I worked as an executive assistant and training officer in a BPO company. I'm a six sigma yellow belter, hardworking, fast learner and goal oriented person. I'm skilled in doing training designs and reports using MS Office applications like Word, Excel and Power Point and Adobe Photoshop. I'm an expert in training delivery and I'm capable of setting up meeting for training/business review.

Also, I've experienced doing company payroll using Quick Books and supports different administrative tasks such as marketing, website research, creative...

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Skills (10)

Tested

Employment

Impress for Less
Executive Admin Assistant
2014 - 2015
*handles purchase order entries *gives routing instructions to the vendors *calls vendor for shipping details and follow up *coordinates with the buyers on order issues and price adjustments...
TELUS International Philippines
Learning Services Specialist (Training Officer)
2007 - 2014
*conducts new hire training, cross skill training and up skill training *creates training designs and presentations *does audit, coaching and mentoring *creates daily, weekly and monthly reports in...
TELUS International Philippines
Training Assistant
2006 - 2007
co-facilitate with the Learning Specialist in training *assist in training deliver and classroom management
TELUS International Philippines
Resolution Specialist
2006 - 2006
*handles first level escalation from the frontline Dell customer agents *resolves concerns and complaints with professionalism and accuracy
TELUS International Philippines
Escalation Specialist
2006 - 2006
*handles Dell escalated issues that were not resolved by the Resolution Specialist team *approves product and credit concessions *co-supervise a team of 10-15 customer care agents *do weekly audit...
TELUS International Philippines
Customer Service Representative
2004 - 2006
*answers inbound calls for Dell Home Sales *resolves concerns and gives customer service satisfaction

Education

San Sebastian College-Recoletos
Bachelors of Arts in Mass Communications
2001 - 2005
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
kimann_garcia
Type
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Member Since
April 2015
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Kimberly Ann Garcia | Elance

Kimberly Ann Garcia