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Kim Kerr | Elance
 
176985602337900
Last Sign-in: Apr 20, 2015

Kim Kerr

The IT Girl
   United States
  |   Park City, UT
  |  7:42 pm Local Time

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Overview

Expertise with all aspects of information technology services and operations. I have helped thousands of people with all sorts of "computer problems" as well as managed large scale technology infrastructure projects. Let me know how I can help you!

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Skills (10)

Tested
Help Desk Management
Mobile Device Management
Help Desk Support
Operations Management

Service Description

I am a personable and reliable information technology project manager and consultant mainly focused on IT infrastructure, operations, and customer service/technical support management. As an added bonus, I have a lot of experience in event planning. I have worked with a wide scope of people from all industries, levels, and personalities. I am open to any type of business administration needs especially those with a technology element.

Some of the notable projects and events I have worked on include:

- Acted as IT project manager for Grand Prix Ski/Snowboard Cross event. Worked with the vendors to provide network infrastructure to mountain locations for filming and broadcasting the event on the mountain race course.

- Planned events for Ski/Snowboard Hall of Fame induction ceremonies and Skiing History Week 2014.

- Co-managed Canyons Resort redesign of two web sites.

- Planned and implemented numerous Windows domain system migrations and related mail, database, and line of business applications for various companies.

- Planned and implemented numerous software/infrastructure implementations for small to medium businesses including telecom systems and network hardware/software.

- Planned and implemented all events for the Rotary Youth Leadership Awards conference 2004-2010.


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Employment

Canyons Resort / Talisker Mountain, Inc.
Manager of IT Services
2010 - 2013
Oversaw all functions of information technology services for an organization that owns and operates a ski resort, hotels, restaurants, a golf resort, real estate sales, and various retail...
Park City Group
Project Manager / Director of IT Operations
2009 - 2010
Directed IT projects for a $10 million software company that provides supply chain software to retailers and suppliers. Managed operations of hosted software and software as a service (SaaS)...
Duke Computer Solutions
Manager of Information Technology Consulting
2003 - 2009
Successfully managed complex information systems design, planning, implementation and integration projects involving multi-site businesses in various industries. Gained advanced experience...
Duke Computer Solutions
Systems Engineer
2000 - 2003
Implemented and supported applications, information systems, and networks for businesses in various industries. Demonstrated expertise with Microsoft Windows Server 2003/2008 and Exchange...
Symantec
Project Manager
1998 - 1999
Responsible for managing system migrations of mergers and acquisitions for the Americas customer service and technical support division.
Symantec
Sr. Financial Analyst
1995 - 1998
Responsible for budgets, forecasts, and analysis of the Americas customer service and technical support division. Maintained reports of call center statistics and evaluated performance of...

Education

Oregon State University
BS
-
University of Phoenix
MBA
-
Overview  |  Job History  |  Resume/C.V.

Keywords

technical support
project management
IT operations
IT services
office administration
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Identity
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kimkerr24
Type
Individual
Member Since
April 2014
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Kim Kerr | Elance

Kim Kerr