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Jocelyn N. | Elance
 
176985602337900
Last Sign-in: Sep 8, 2014

Jocelyn N.

let me do it 4U
   Philippines
  |   Manila, Metro Manila
  |  11:44 pm Local Time

Overview

Minimum Hourly Rate $5

Paragon Int'l Customer Care Ltd
2007 - present
Fraud Department Team Leader
* Responsible for the supervision of a staff of twenty-four people within the fraud department.
* Responsible for the recruitment and training of newly hired representatives.
* Managed the needs/requirements of high revenue commercial accounts through extensive follow-up procedures.
* Assisted in the development of new policies and procedures.
* Prepared weekly/monthly quality and production reports of the potential revenues of the company.
*...

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Skills (10)

Tested

Service Description

Areas of Interest :

* Good communication and presentation skills
* Good customer relations skills
* Analytical thinking
* Good problem solving skills
* Excellent management and organizational skills

Technical skills

* Internet savvy
* Proficient in Microsoft word, PowerPoint, excel and outlook




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Overview  |  Job History  |  Resume/C.V.

Keywords

data entry
customer service
web research
email handling
transcrition
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kirstenallie
Type
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Member Since
January 2011
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Jocelyn N. | Elance

Jocelyn N.