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karen l. | Elance
 
176985602337900
Last Sign-in: Aug 21, 2015

karen l.

versatile ,skilled professional
   Canada
  |   surrey, bc
  |  12:06 pm Local Time

Overview

Minimum Hourly Rate $22


Female Voice Announcer,

Provide front-line customer service and office support, sales, answer incoming calls, convey messages, emailing, data entry.

Throughout my career, I have demonstrated proficiency in all core office administration including but not limited to, proven customer service, inside sales, exceptional people management skills, interpersonal verbal and written communication skills, problem solving, decision making, critical thinking, job task planning and organizing as well as proficient computer skills. I will...

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Feb 28, 2013|Other - Administrative Support|Private|Completed
|
5.0

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Portfolio

20 min script defining spa product to appeal to a mature female demographic.
Voiceover announcenent for existing Company name change.
-announcements to be used for intro on seniors Podcast announcing the host. Requested...

Skills (6)

Tested
Call Center Skills
Customer Service
General Office Skills
Helpdesk
Knowledge of Microsoft Office
Phone Support

Service Description

Karen Lucas


Profile

A versatile and skilled professional with leadership qualities, excellent hands-on experience, with a proven record of achievement in Customer Relations, Administration and Support, Sales and Support, and a leadership Inside Sales position with a world class, high-integrity manufacturing company. Recognized as a team player who interacts creatively with a broad range of personalities and cultures. Highly effective in troubleshooting issues, building consensus and in creating a positive corporate image. Outstanding interpersonal, communications, negotiation and people management skills. Welcomes the challenge of significant responsibility and ongoing career development.
Key Strengths
Sales Coordination and Team Work – Experienced in managing a wide range of responsibilities in developing an aggressive sales program in Canada and the United States. Maintains an emphasis on gathering relevant information and provides effective liaison with a large customer base. Exercises patience and empathy in clarifying details and is skilled in leveraging business relationships.
Communication and Relationship Building – Contributes a professional commitment to staff and customers and quickly builds rapport, communicating information with clarity. Applies active listening skills to identify specific needs and core issues. Represents corporate interests with integrity in promoting business activities and in monitoring and meeting customer’s needs. Provided...

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Education

canada career centre
Business Administration
-
CANADA CAREER CENTRE COLLEGE
BUSINESS ADMINISTRATION
1971 - Present
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

data entry
order desk
Sales
voice over administration
customer relations
computer skills
. customer service
Microsoft Outlook voice talent
My Snapshot
1
Elance Level
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Identity
Username
kll2
Type
Individual
Member Since
January 2013
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karen l. | Elance

karen l.