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Kimberly P. | Elance
 
176985602337900
Last Sign-in: Apr 10, 2009

Kimberly P.

Experienced Customer Service Representative
   United States
  |   Westfield, NJ

Overview

Minimum Hourly Rate $12

I'm a full time stay-at-home mom looking to supplement the household income. I'm a reliable, dedicated quick learner looking for work to do from home, so I can still dedicate time to my family.

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Skills (5)

Tested
Call Center Skills
Call Center Skills Test
My Score
avg
Passed
Phone Support
Telephone Etiquette Certification
My Score
avg
Passed
General Office Skills
Office Skills Test
My Score
avg
Microsoft Excel
Computer Skills

Service Description

Full time stay-at-home mom with background in customer service and data entry

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Employment

EasyClosets
Customer Service Representative
2006 - 2007
Answered general company and product inquiries; distributed and coordinated design requests; assisted customers in our showroom; assisted staff designers when required; fulfilled product sample...
Honeywell
Retirement Benefits Representative
2003 - 2003
Temporary Assignment obtained thru Manpower Temporary Services Advised employees of retirement and pension benefit details via call center environment; created reports detailing amounts and...
Multiplan
Practitioner Account Services Representative
2002 - 2002
Resolved provider claim issues; educated new members about the Preferred Provider Network and its relation to their medical coverage; daily handling of 100-125 inbound calls regarding provider...
Slomins
Customer/Technical Service Representative
2001 - 2002
Temporary Position Responded to customer inquiries regarding home security systems and home heating equipment; Handled troubleshooting on-site and via telephone regarding security system problems;...
Aetna US Healthcare
Member Services Representative
2000 - 2001
Resolved member and provider claim issues; enrolling new members in managed health plans; gained knowledge of medical terminology and various managed health plans; daily handling of 100-125 inbound...

Education

Howard University
Accounting
1995 - 1997
Overview  |  Job History  |  Resume/C.V.

Keywords

customer service
receptionist
admin asst
My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
klpmomof3
Type
Individual
Member Since
April 2008
Elance URL
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0
Kimberly P. | Elance

Kimberly P.