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Louise K. | Elance
 
176985602337900
Last Sign-in: Jul 18, 2014

Louise K.

Admin,Data Entry,Customer Service,Online Chat
   Cyprus
  |   Limassol, Cyprus

Overview

Minimum Hourly Rate $9

A conscientious and proficient individual with extensive experience in administration, customer service and secretarial duties. Highly organised, able to prioritise and manage time effectively. Many years experience of working to tight deadlines and under considerable pressure.
My experience has been gained in the travel industry, online gaming, buying and supply chain and motor engineering.

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Skills (10)

Tested

Employment

George Elia Motor Engineer
Customer Service & Accounts Administrator
2013 - 2014
Dealing with customer queries, arranging appointments by phone, e-mail or face to face. Generating and taking payment for customer invoices. Inputting and payment of supplier invoices. Maintaining...
Olympic Holidays Ltd
Head Representative
2009 - 2012
Responsible for monitoring and organising a small team of staff to ensure a smooth running resort operation. Complaint handling and answering queries by phone, e-mail or face to face. Staff...
Olympic Holidays Ltd
Resort Administrator
2008 - 2009
Dealing with all administration relating to arriving, departing and in-resort guests. Providing administrative support to the resort team and other UK and Cyprus departments. Ordering of all office...
Olympic Holidays Ltd
Resort Representative
2006 - 2008
Presenting Welcome Meetings. Selling excursions and car hire. Problem solving, offering advice, assistance and support. Administration and accounts. Dealing with complaints and queries.
Tradal Ltd (Empire Poker)
Online Support Agent
2005 - 2006
Providing support to VIP and Royal Flush players via e-mail, phone and online chat. Monitoring gaming websites/forums and bonuses. Daily quality control of agents replies to players.
Olympic Holidays Ltd
Airport Transfer Representative (Part time)
2004 - 2006
Transferring guests to and from the airport. Ensuring all guests are accounted for. Assisting at airport check-in.
Co-operative Group, Buying Division
Supply Chain Analyst
1999 - 2003
Managing a portfolio of suppliers, ordering stock for supply to 8 regional warehouses. Maximising availability of product to stores at minimum inventory and cost. Analysing sales data to compile...
Co-operative Group, Buying Division
PA & Administrator
1996 - 1999
Providing administrative and secretarial support to the Trading Manager and a team of 6 buyers. Organising of meetings, all office files and documents. Secretarial duties including typing memos,...
Overview  |  Job History  |  Resume/C.V.

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  • 12 months
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Identity
Username
KnightLouise
Type
Individual
Member Since
June 2014
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Louise K. | Elance

Louise K.