Erik K. | Elance
 
176985602337900
Last Sign-in: Aug 9, 2012

Erik K.

Seasoned Information Technology Professional
   United States
  |   Novato, CA

About the Company

I’m a passionate and pragmatic management professional and technology expert offering a profound understanding of the digital enterprise, proven organizational leadership and the ability to develop and deploy Information Technology initiatives that consistently achieve strategic business objectives with best practice results. I have more than seventeen years of increased responsibility and achievements in the design, implementation and administration of infrastructure solutions including the integration of disparate networks, systems, applications, processes and methodologies. I possess extensive and diverse Information Systems experience with responsibilities including systems and network administration, maintenance of enterprise applications as well as the planning and analysis of technology governance. I have an entrepreneurial spirit with proven accomplishments in the areas of program management, strategic planning and cost-benefit analysis.
Service Description
Education
University of California at Berkeley
Bachelors of Science, Psychology
- 1994
Employment
IPsoft Inc.
Service Delivery Manager
2009 - 2012
Deliver value added solutions that focus on IT Service Management, Business Transformation and Organizational Change Management based on ITIL V3 best practices that focus on the people, process, technology and information perspectives of providing integrated organization-wide business solutions within the IT infrastructure. Developed ITIL best practice in service support and delivery during each and every client engagement. Act as the first point of contact between the business and its external clients. • Oversee management of more than 3000 infrastructure devices in addition to efficiently managing several virtualization projects for various business units at a software company in San Rafael, CA • Designed, built and managed several AWS cloud infrastructure environments including databases, web-based applications and VPN functionality for one of the nation’s largest retail companies • Simultaneously managed more than a dozen other accounts and support staff including database administrators, systems engineers, network architects and project managers around the globe
Urban Ops Group
Principal Consultant
2004 - 2009
Responsible for the definition and delivery of quality consulting services focused on mapping business strategy to effective information technology processes and methodologies. Subject matter expert in all aspects of network infrastructure including TCP/IP, DNS, Active Directory, LDAP, Cisco switches and routers, network attached storage as well as security practices • Managed all Information Technology operations for a national Real Estate Investment Trust, Equity Fund Advisors which focuses on properties such as Home Depot and Walgreens throughout the US. Further real estate exposure included conducting an extensive IT audit for a boutique residential and commercial real estate broker in Scottsdale • Managed strategic partnerships with offshore software development firms in India, China and Israel as well as internet hosting facilities, application service providers, consultants and international network, storage and security firms • Deployed a custom database application on the AS/400 and Red Hat Linux platforms for a media company in New York • Oversee a global infrastructure consolidation project for a newly acquired business unit of Dubai Ports International • Managed the deployment of Cisco VPN and firewall at DHL, resulting in a dramatic increase in end-user productivity • Performed IS audit as well as detailed project management and technical training programs for Marvel Enterprises • Developed key security controls for an in-depth compliance assessment of the Sarbanes-Oxley Act (sections 302 & 404)
KnowNow, Incorporated
IT Director
2002 - 2004
Reporting to the CFO and working closely with other executives to produce substantial value from Information Technology investments. With P&L responsibility, managed an annual budget of $9 Million while growing IT operations exponentially • Built and maintained the corporate, development and production environments for this innovative web services company • Lead a team of highly skilled system administrators, network engineers and database analysts in delivering high availability, scalable enterprise systems for use by our customers worldwide as well as strategic partners and employees • Efficiently negotiated and managed all vendor relations as well as partner and service provider agreements and contracts • Supported client services by working closely with regional sales teams in delivering integrated information solutions utilizing BEA middleware and XML-based web service applications; resulting in a cost savings of more than $300,000 • Designed and executed the audit, upgrade and support of PeopleSoft Financials, Documentum, Lawson, Cognos Business Intelligence, Oracle Financials and other data controls in accordance with the Sarbanes Oxley Act of 2002
Total Solutions Consulting
Founder & Program Manager
1997 - 2002
Developed and launched this highly successful technology consulting company specializing in outsourced information services, risk and impact analysis, hosting and other IT initiatives. Created the vision, authored the corporate business plan, identified strategic partners as well as the definition of sales and marketing channels, revenue projection, delivery processes and client service offerings encompassing network infrastructure, program management, systems administration and support • Engaged in the design, installation, and maintenance of 2 enterprise-class data centers to house more than 5,000 servers • Developed customized monthly and annual support contracts with 15 clients totaling more than nine million dollars • Marketed and branded Start2Launch.com, a managed services program building the production infrastructures for more than 20 dotcoms involving Sun clustering, Cisco fail-over products as well as detailed website monitoring and reporting • Analyzed business risks, network architecture, applications and disaster recovery procedures to maintain program plans and project schedules for the Year 2000 initiative at both a prestigious Silicon Valley law firm and an investment bank • Recognized a 35% reduction in IT operating costs at Kleiner Perkins by merging disparate Information Systems divisions leading to the management of all technology resources of every company in this Silicon Valley VC’s portfolio
Synopsys Corporation
Senior Systems Engineer
1993 - 1997
Desktop Support Analyst promoted to Systems Engineer for this Fortune-500 company. A recognized leader in desktop support, server administration and networking services on the Windows NT 3.x, Solaris and HP-UX platforms as well as related applications and associated infrastructure, supporting a user community of more than 9000 employees nation-wide. • Actively engaged as a program manager in the configuration of a state-of-the-art 100,000 sq. ft. corporate office facility and operations center, including coordinating the move of more than 1200 employees, servers and network infrastructure • Supported world class data-center of more than 700 clustered Sun Solaris, Red Hat Linux and IBM OS400 systems • Oversee enterprise components such as DHCP, TCP/IP, DNS, FTP, NFS and other network, application and file services • Aggressively managed all contractor, hardware and software vendors and service provider engagements including systems and application maintenance schedules as well as related support contracts and service level agreements • Maintained corporate storage systems as well as Windows and Unix enterprise backup processes and procedures • Contributed to the Corporate Information Technology Services Agreement as well as other IT guidelines
Year Founded
Number of Employees
Payment Terms
None specified
Erik K. | Elance

Erik K.