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Kristine L. | Elance
 
176985602337900
Last Sign-in: Jun 16, 2010

Kristine L.

Hard Working
   Philippines
  |   Angeles City, Pampanga
  |  9:44 pm Local Time

Overview

I graduated with an Academic Excellence Award in Bachelor of Science in Computer Engineering and I have worked in the Customer Service Department, Technical and Billing for an Online and Internet Service Provider. My ten year experience exposed me to how the online environment works. I have developed skills such as patience, diligence, and creatine thinking with my daily dealings with our members. With the goals we have to keep, I have learned the value of every interaction and how every second counts. I am open to other fields which can...

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Skills (5)

Tested
Help Desk Certification
My Score
avg
Customer Service Test
My Score
avg
Office Skills Test
My Score
avg
Email Etiquette Certification
My Score
avg
Computer Skills Test
My Score
avg
Passed

Service Description

Company background

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Employment

America Online
Customer Care Consultant
2000 - Present
- Installation and repair of the America Online software, Netscape Internet Service software - Member education of the services and feature of the America Online service - Troubleshoots basic...

Education

University of Regina Carmeli
Bachelor of Science in Computer Engineering
1994 - 1999
Overview  |  Job History  |  Resume/C.V.

Keywords

Customer Service
Virtual Assistant
Email Support
Chat Support
Administrative Support
My Snapshot
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Elance Level
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  • 12 months
  • Lifetime
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Identity
Username
Kplapuz
Type
Individual
Member Since
June 2010
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Kristine L. | Elance

Kristine L.