Your business is important to you. Your time is extremely valuable and the prompt delivery of high quality work is essential to the success of your business. I can help your business thrive by utilizing my skills.
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I have eleven years of tourism experience, with over eight of those years spent in Customer Service and Sales Management roles. I have extensive experience in: resort website content writing, sales project management, business proposals, budgeting, sales database analysis, sales research, as well as website software product...
I provide a professional service for your needs. Most importantly I am dependable, trustworthy and very easy to work with.
I have a BA (English) from the University of Sydney, Australia. I also have a BA (HMS- Sports Management) from the University of Technology, Sydney Australia.
I am highly specialized in Resort, hotel, activity, ski and tourism industries.
My key areas of expertise and professional focus are:
• Business planning and packaging strategies.
• Direct-to-consumer and travel agent pre-sale programs and packages, working mainly through OBE programs. OBE programming and website sales maintenance. Online product descriptions, sales promotion.
• Sales report data analysis and review, creating key sales strategies and initiatives from them.
• Call center sales manager expertise - resort package creation and implementation, OBE sales, direct-to-consumer sales, corporate/group sales, sales business planning, reporting and analysis. Staff manuals, training and direction.
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