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Maia Kristine Lee | Elance
 
176985602337900
Last Sign-in: Mar 16, 2015

Maia Kristine Lee

Customer Service Superstar
   Philippines
  |  10:03 am Local Time

Overview

Minimum Hourly Rate $8

Expert superhero in customer service seeking short to long term assignments in Virtual Assistance, Tech/Sales/Service Support and Remote Office Administration.

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Skills (7)

Tested
Customer Service
My Score
avg
Passed

Service Description

Offering more than 10 years of rocking and stellar experience in virtual and actual customer service representation and management, virtual assistance and office administration, business document transcription, product and service marketing, technical and sales assistance and support. Super human skills in marketing and management , out of this world customer service and communication skills with the ability to independently plan and direct business affairs. Non-dummy proficiency in PC OS platform, proprietary software systems and Voice Over IP/SIP protocols.


Confidential Correspondence and Document Handling
Executive Support
Client Communication
Work flow Planning & Prioritization
Records & Data Entry & Management
Virtual Office Support
Help Desk Operations
Customer Service Strategy Development
Business-Medical Document Transcription
Remote Office Management
Travel & Itinerary Maintenance
Product Marketing


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Employment

The Hardware City
Customer Service Representative
2009 - 2015
+ Reports directly to the CEO regarding the status of company by establishing a regular contact with customers through phone and emails. + First point of contact for customer inquiries, sales,...
AmeriTrans Freight International
Customer Service Representative
2008 - 2010
+ Worked as Customer Service Representative for AmeriTrans Freight, a licensed N.V.O.C.C./O.T.I. Ocean Common Carrier servicing North America and the East African Region. + In charge of handling...
Nortel
Customer Service Representative
2005 - 2008
+ Hired to support customer initiatives, solutions and sales targets. Acted as a front liner in solving customer problems regarding billing, sales quotes and other information that active and...

Education

Ateneo de Manila University
Bachelor of Science in Computer Science
2000 - 2004
Overview  |  Job History  |  Resume/C.V.

Keywords

CSR
Virtual
Telecommute
Customer Service
My Snapshot
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Elance Level
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  • 12 months
  • Lifetime
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Identity
Username
krislee
Type
Individual
Member Since
October 2008
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Maia Kristine Lee | Elance

Maia Kristine Lee