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Kristen Dill | Elance
 
176985602337900
Last Sign-in: Apr 29, 2012

Kristen Dill

Customer Service and Marketing Specialist
   United States
  |   Hensley, AR
  |  11:01 pm Local Time

Overview

Right now I am currently enrolled as a full-time student with the University of Arkansas at Little Rock. I am a Criminal Justice major with a minor in both Psychology and Computer Science. I plan on going into the law enforcement field, preferably in the federal sector but nothing is set in stone and I am keeping my options open.

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Skills (10)

Tested
Customer Service Test
My Score
avg
Passed
Call Center Skills Test
My Score
avg
Passed
Telephone Etiquette Certification
My Score
avg
Passed

Service Description

Available Services: Customer Service, Marketing/Promotion, Basic Computer Troubleshooting

My specialty at the moment would be in customer service. I am beyond comfortable at any kind of customer outreach, help desk tasks, and general customer service. I deal with my company's customers on a daily basis, and deal with a wide range of issues to resolve from taking a simple order to helping an irate customer get the service that they deserve.

I also focus in on the marketing/outreach aspect of the small company that I work for right now. I design numerous things to send out to current clients, referrals, doctors, as well as researching ways to attract more business. These tasks range from newsletters, postcards, and other small items to make the relationship between client and provider stronger.

My current job requires extensive computer usage. I am very familiar with Microsoft Excel and creating/editing spreadsheets, charts, etc, as well as Microsoft Word and Office. I also deal a great bit with data entry, scanning in medical records, as well as large databases.

I have also spent countless hours helping my friends and family troubleshoot problems that they may be having such as blue screens, viruses, etc.

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Employment

Finnegan Health Services
Customer Service/Marketing Specialist
2010 - Present
My tasks are currently customer service and marketing-related. I talk with patients on the phone, make sure that we have the necessary paperwork on file, develop new ways to improve...

Education

University of Arkansas at Little Rock
BA Criminal Justice
2011 - Present
Westminster College
Undeclared
2010 - 2011
Overview  |  Job History  |  Resume/C.V.

Keywords

Customer service
marketing
outreach
sales
computer
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Identity
Username
kristendill9
Type
Individual
Member Since
February 2012
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Kristen Dill | Elance

Kristen Dill