Right now I am currently enrolled as a full-time student with the University of Arkansas at Little Rock. I am a Criminal Justice major with a minor in both Psychology and Computer Science. I plan on going into the law enforcement field, preferably in the federal sector but nothing is set in stone and I am keeping my options open.
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Available Services: Customer Service, Marketing/Promotion, Basic Computer Troubleshooting
My specialty at the moment would be in customer service. I am beyond comfortable at any kind of customer outreach, help desk tasks, and general customer service. I deal with my company's customers on a daily basis, and deal with a wide range of issues to resolve from taking a simple order to helping an irate customer get the service that they deserve.
I also focus in on the marketing/outreach aspect of the small company that I work for right now. I design numerous things to send out to current clients, referrals, doctors, as well as researching ways to attract more business. These tasks range from newsletters, postcards, and other small items to make the relationship between client and provider stronger.
My current job requires extensive computer usage. I am very familiar with Microsoft Excel and creating/editing spreadsheets, charts, etc, as well as Microsoft Word and Office. I also deal a great bit with data entry, scanning in medical records, as well as large databases.
I have also spent countless hours helping my friends and family troubleshoot problems that they may be having such as blue screens, viruses, etc.
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Finnegan Health Services
Customer Service/Marketing Specialist
2010 - Present
My tasks are currently customer service and marketing-related. I talk with patients on the phone, make sure that we have the necessary paperwork on file, develop new ways to improve...