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Kristofer Ken Yap | Elance
 
176985602337900
Last Sign-in: Apr 6, 2014

Kristofer Ken Yap

I always guarantee you that extra mile...
   Philippines
  |   Lapu-lapu, Cebu

Overview

Minimum Hourly Rate $5

I have worked with one of the top Fortune 500 Companies as Warranty Consultant Specialist (includes Data Entry). For the past year, I have managed outbound calls consisting 30 agents and managed/communicated with each clients from the US.

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Skills (5)

Tested
Excellent in written and oral (English) communications.
Typing speed of 60WPM and an average of 98% accuracy
Knowledgeable in using Word
Knowledgeable in using Excel
Knowledgeable in using PowerPoint Presentations

Service Description

Do reports using Word, Excel and PowerPoint Presentations
Enter Purchase Orders and do data entry
Handle disputes over printer warranties
3 years experience inbound and outbound calls (Customer Service & Surveys)



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Overview  |  Job History  |  Resume/C.V.

Keywords

Customer Service Representative
Data Entry
Reporting
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
kristoferken
Type
Individual
Member Since
August 2012
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Kristofer Ken Yap | Elance

Kristofer Ken Yap