A professional individual who is able to assist individuals and/or businesses of all sizes with a wide range of administrative projects.
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I carry 10 years experience in Customer Service, Administration and Data Management from various roles.
A native English speaker with the highest level of English language & grammar, both written and spoken, with a typing speed of 75WPM.
Always paying great attention to detail in all projects given, I can provide high volumes of work to only the highest quality.
With experience in many CRM platforms,...
Sep 14, 2015|Virtual Assistant|Private|Completed
Jan 3, 2015|Virtual Assistant|Private|Completed
Nov 14, 2014|Data Entry|Private|Completed
Oct 23, 2014|Customer Service|Private|Completed
*Excellent Customer Service Skills
*Professional Phone Manner
*Ability to deal with complaints/discrepancies and all other issues efficiently and quickly.
*Handling & Sorting Emails - Mailchimp/Outlook
*Word Processing (75WPM)
*Data Entry with extensive use of Excel, Word & Powerpoint
*Data Research & Management
*Web Content Management - Drupal/Wordpress
*Extensive Knowledge of Multiple CRM Platforms
*Creating, Editing & Formatting Documents
*Exceptional Organisation & Time Management Skills
*Excellent Computer Skills
*Great Attention to Detail
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Vertex Financial Services
Customer Service Representative
2006 - 2008
*Answering 80-100 calls daily (from customers and Financial Advisors regarding life insurance policies.)
*Updating policies. New policies. New applications
*Back 0ffice tasks