I am an administrative support professional who have over two decades experience in office administration and management, HR management, and customer service, as well as general data entry and word processing. I also have experience in SEO writing, and editing, web project management, quality assurance, and managing web construction professionals. eBook editing and production, web design and quality assurance. I am organized, versatile, and reliable, and you want it done quickly and right the first time, I'm your best option.
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Sep 18, 2014|Virtual Assistant|Private|Completed
Sep 6, 2014|Virtual Assistant|Private|Completed
Sep 1, 2014|Customer Service Project Management|Private|Completed
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Jun 17, 2014|Other - Administrative Support|Private|Completed
A short PowerPoint presentation showcasing my skills and trackrecord
My most recent resume, illustrating my skills, ability to learn, and experience.
After being severely injured in a medical accident in a South African hospital, my...
A PDF installation manual I compiled for a client
General Office Skills
Writing, copy writing, proofreading, editing, word processing, form creation, data processing, typing, web content (SEO) writing, translation, editing, bookkeeping, transcription, quality assurance, customer service, VA duties. My work is professional, accurate, and quick.
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Hiring Manager/Manager/Virtual Assistant/Writer
2012 - Present
* Hired to oversee the recruiting process for this Elance client in the dating niche.
* Quickly moved from hiring manager to general manager, overseeing hiring, sales, marketing, social media,...
Virtual Administrative Assistant
2012 - 2014
* Writing and maintaining business process documents for this new business.
* Liaising between writers and managers.
* Establishing an online presence through Twitter and Facebook, successfully...
Mobile App Design/Researcher/Virtual Assistance
2012 - 2013
* Planning and design of a mobile app for a medical application.
* Planning and design of a mobile app for motorists.
* Form creation to facilitate information gathering requirements for app...
Social Media Manager/Content Manager
2012 - 2012
* Daily blog updates on a WordPress-based platform.
* Content management including blogs, images, and videos.
* Management of admin and backend of the website.
* Social Media management.
2012 - 2012
* Creating accounts and lists, managing customer relationship software (Zoho) for multiple representatives.
* Research and data mining.
2012 - 2012
* Hired to create marketing content for online deals and managing the exchange of information lists.
* Ticket processing and helpdesk duties for customer support issues.
Virtual Assistant, QA Manager, Project Manager
2011 - 2012
* Initially hired as a virtual assistant, within a few months moved to quality assurance, testing websites, client relations, and project management, with continued virtual assistant duties...
Hit Web Design
2009 - 2011
I worked myself into one of the top writers in this company in only a couple of months. My work included content writing for over 450 national and international companies, ranging from websites for...
Self Employed Writer
Published Author: Bloody But Unbowed
2002 - 2005
Wrote and published "Bloody But Unbowed"
1998 - 2001
Running a business office, bookkeeping, web design and construction, data processing, form and logo design, word processing.
2002 - 2003
University of North West - South Africa
Bachelor of Arts
1984 - 1988