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Kimberly W. | Elance
 
176985602337900
Last Sign-in: Feb 11, 2015

Kimberly W.

   United States

Overview

Minimum Hourly Rate $11

Customer Service, Data Entry, Troubleshooting, At&t, Comcast

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Skills (10)

Tested
Data Entry
Troubleshooting
Customer Service
Product Demonstration
Food Safety
Microsoft Office
Retail
Customer Satisfaction
Mobile Devices
Time Management

Employment

Sykes
Customer Care Representative
2014 - Present
Work from Home At&t
Nu Personnel Inc
Quality Inspector
2014 - 2014
Inspect motor parts for 4mm weld burn thru.   Accurate recording of information.   Using Customer Service skills while interacting with internal employees.
Georgia Test and Inspection
Inspector
2014 - 2014
Inspect Auto Parts for defects and correct Accurate recording of information.   Using Customer Service skills while interacting with internal employees.
Alorica
Customer Service Representative
2013 - 2014
Service and sell products/services Provide best in class customer service. Meet all sales objectives. Maintain strong knowledge of all products, accessories, pricing plans, promotions, and...
Convergys
Problem Resolution Representative II
2011 - 2012
Interface with customers via inbound or outbound calls for the purpose of resolving routine problems with products or services. Greet customers in a courteous, friendly, and professional manner...
Advantage Sales & Marketing
Lead Event Specialist
2010 - 2011
Study product materials to develop product knowledge. Review event schedule. Complete call reports & time sheets Attend training materials. Check voicemails, emails. Calls with supervisor/...
AT&T Mobility
Customer Service Representative
2009 - 2010
Assisted customers with porting (transferring) mobile dialing numbers onto AT&Ts network.
Advantage Human Resources
Data Entry Operator
2007 - 2008
Enter Storefront Profile Forms (DexKnows, AT&T, Embarq) Research Customer Websites for pertinent Storefront information to give customer details for smart buying decisions. Update Storefront...
Temporary Solutions
Receptionist
2005 - 2007
Answer phone calls. Collect and distribute mail. Greet and direct visitors.

Education

Durham Technical Community College
Associate in Applied Science
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Overview  |  Job History  |  Resume/C.V.

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  • 12 months
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Identity
Username
KWhitehead1
Type
Individual
Member Since
February 2015
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Kimberly W. | Elance

Kimberly W.