As a leader in Human Relationship Management, Hyland provides solutions for organizations in the areas of Lead Generation, Customer service, and Administration. Managing these areas, fostering improvement and adding value to them is how we enable organizations worldwide to improve their business performance.
Read More »
How We Serve Your Customers
To ensure that we address your specific customer service needs, we partner with you to gain a thorough understanding of your business. We become a true extension of your sales force and sales service center and an active participant within your organization.
Our tailored inbound and outbound B2B sales & service programs offer:
Experienced, expertly trained inside sales and support professionals
Powerful sales management & CRM platforms for a complete customer view
Analytical & business intelligence tools for improved sales planning and results
Hyland Inside Sales representatives work in tandem with your field organization to augment their efforts and help increase their account coverage capability.
Our inside sales personnel allow your sales force to focus on more complex, larger opportunities, while we support the smaller, more routine, sales functions.
Our inside sales personnel will increase your revenue and lower your costs by:
Amplifying your sales opportunities without you incurring the cost of "feet on the street"
Boosting sales by growing business with traditionally under-served business customers
Increasing productivity through telesales approach to lower value business accounts
Our Business-to-Business Solutions can help you:
Manage your entire customer relationship
Grow new product sales and existing portfolio
Build category & order management
Conduct interactive remote customer presentations
Read More »