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Quennie Lapiz | Elance
 
176985602337900
Last Sign-in: Jul 21, 2015

Quennie Lapiz

Expert Computer hardware, software, networking
   Philippines
  |   caloocan city, ncr

Overview

Minimum Hourly Rate $5

I have been a Technical Support Specialist with various companies. I was part with one of the network firm before - Cisco and supported their dedicated router which is Linksys. My job was to support/troubleshoot, configure and ensure customer satisfaction for the product and any wireless-enabled devices linked to it. Worked with Hewlett-Packard as well so i am knowledgeable on dealing and diagnosing with hardware parts of the products mainly laptops and desktops. The support included PC tune up, Virus removal, installation for any...

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Skills (10)

Tested

Employment

Sutherland Global Services
Answer Desk Consultant for Microsoft
2012 - 2013
- Assisting consumers who have windows PC problems mainly software ones and providing solution and prevention to the issue. - Scope of support involves installation, any registry error and...
Sitel
Technical Support Specialist for Hewlett-Packard
2012 - 2012
- Troubleshooting consumer laptops for Hewlett Packard that focuses on hardware problems and insuring dispatched is being made right away for customer convenience. - Also provides sales for...
Concentrix-Synnex Corporation
Product Support Specialist for Cisco-Linksys
2010 - 2011
- Troubleshooting Linksys products mainly routers and other devices which involve internet connectivity. - Supports configuration of internet engaged between Linksys products and wireless...
Overview  |  Job History  |  Resume/C.V.

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kyupeanut
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Member Since
May 2013
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Quennie Lapiz | Elance

Quennie Lapiz