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Laura W. | Elance
 
176985602337900
Last Sign-in: Nov 16, 2010

Laura W.

Creative and Dependable Administrative Assistance
   United States
  |   East Lansing, MI
  |  11:08 am Local Time

Overview

Minimum Hourly Rate $10

I've held several administrative positions in various fields and now work as a freelancer. I take pride in quality products and am a quick learner. I have an extreme appreciation for order and aesthetic, and tend to enjoy work with spreadsheets, word processing, and organization. I have a BA in theater management from Western Michigan University, though my full times jobs have been in professions ranging from college admissions to a medical office.
I love working with people - communication with clients is a consistent strong point. I also...

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Skills (5)

Tested
Customer Service
Customer Service Test
My Score
avg
Phone Support
Telephone Etiquette Certification
My Score
avg
English Spelling
English Spelling Test (U.S. Version)
My Score
avg
Passed
Computer Skills
Computer Skills Test
My Score
avg
Passed
Microsoft Word

Service Description

I have access to both a PC and a Mac at home. I type 70 WPM and am experienced with Excel, Word, internet transactions, and social networking. I am dependable and timely, as well as almost always available by phone and/or email. I guarantee to produce quality work to the best of my ability.

SKILLS:
OFFICE MANAGEMENT/BUSINESS RELATIONS
- Initiated marketing projects, focused on retention of patients and business growth
- Maintained patient flow and regulated appointments
- Oversaw insurance billing, Medicare, Workers Compensation
- Managed collection of payments, data entry, maintaining financial records
- Became skilled in Lytec and Documents Plus (medical office software)
- Highly proficient in Microsoft Office, Windows, Mac, and Internet use. Type 70wpm

ORGANIZATIONAL/MANAGEMENT
- Organized and ran weekly production meetings for several design/production teams
- Regularly generated agendas, minutes, schedules, cue lists, and contact information for numerous production teams using Microsoft Excel and Word
- Trained Assistant Stage Managers regularly

COMMUNICATIONS/CREATIVE
- Recruited new students to WMU as a tele-counselor and tour guide
- Studied four years of Spanish and one year of Russian, communicated successfully during travels in both countries
- Taught English at a Russian summer camp as well as participating in construction,program logistics, drama/music, and assisting the staff
- Filmed various theater productions and took production photos for...

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Employment

Blue Sea Studios
Remote Administrative Assistant
2009 - Present
Rockridge Family Chiropractic
Chiropractic Assistant (C.A.)
2009 - 2009
University Theater
Assistant Production Stage Manager
2007 - 2008
Radisson Hotel and Suites
Auditor, Front Desk
2006 - 2006
Western Michigan University
Admissions Assistant, Telecounselor
2004 - 2006

Education

Lee Honors College
Medallion Scholar
2004 - 2008
Western Michigan University
Bachelor of Arts: Theater Management
2004 - 2008
Overview  |  Job History  |  Resume/C.V.

Keywords

spreadsheet
word processing
creative
communication
organization
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Identity
Username
l4willia
Type
Individual
Member Since
September 2010
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Laura W. | Elance

Laura W.