Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Lata C. | Elance
 
176985602337900
Last Sign-in: Oct 27, 2012

Lata C.

Six sigma green belt certified professional
   Belgium

Overview

Minimum Hourly Rate $3

A result oriented six sigma green belt certified professional with over 6 years of experience in Office Management, Internal Communications, Regulatory environment, Quality assurance, Trainings, Six sigma, Knowledge management and customer service.

Read More »
Jul 4, 2012|Transcription|Private|Completed
|
5.0
Mar 19, 2012|Virtual Assistant|Private|Working

View All »

Skills (10)

Tested
Computer Skills Test
My Score
avg
Customer Service Test
My Score
avg

Service Description

Administrative support

Providing executive level of administration support to top management involved in policy making and handling public affairs by conducting calendar management, meeting coordination, scheduling for training programmes for the team, mail processing and schedule management.
Liaising between internal customers to ensure proper lines of communication and attending to issues requiring immediate attention.
Organize details of special events, travel arrangements, compilation of presentations etc.
Plan and coordinate corporate luncheons and develop content related to the meetings/conferences.
Receiving, composing and editing letters and general correspondence, taking and distributing minutes of meetings, managing records, maintaining contacts etc.

Process Management

Identifying the knowledge gaps, process gaps & Language gaps, while documenting the work flow process.
Execution of various quality improvements strategies for continual improvements in the services and TAT's (Turn Around time).

Quality Assurance and Training

Management of performance, specific to transaction monitoring, daily, weekly and on monthly basis.
Designing and revision of the quality parameters, to use for quality evaluation purposes.


Read More »
Overview  |  Job History  |  Resume/C.V.

Keywords

Six Sigma
Data entry
Admistrative support
market research
customer service
My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
LataC
Type
Individual
Member Since
March 2012
Elance URL
Verifications
0
Lata C. | Elance

Lata C.