Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

LaToya G. | Elance
 
176985602337900
Last Sign-in: May 2, 2015

LaToya G.

Office/Customer Service Administrator
   United States
  |   Richmond, VA
  |  11:38 am Local Time

Verified Freelancer

LaToya G.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $13

Are you frustrated because of an unsuccessful project ending due to lack of communication?

Time out for low quality customer service and lack of quality service.

Time out for calls being missed and being sent straight to voicemail.

It is time for you to be provided with the highest level of administrative support which includes data entry, receptionist, email response, and call handling support.

With over 10 years of client support experience working for companies like Wachovia Securities, Capital One and Best Buy both in and outside...

Read More »
Apr 3, 2015|Customer Service|Private|Working
Mar 23, 2015|Customer Service|Private|Completed
Mar 17, 2015|Research|Private|Completed
Mar 11, 2015|Virtual Assistant|Private|Completed

View All »

Portfolio

Blog post for current client.
Blog Post written for a client.

Skills (10)

Tested
Event Planning
Event Planning Test
My Score
avg
Passed
Windows XP Administration
General Office Skills
Office Skills Test
My Score
avg
Customer Service
Customer Service Test
My Score
avg
Passed
Computer Skills
Computer Skills Test
My Score
avg
Passed
Data Entry
Social Media Marketing
English Spelling
English Spelling Test (U.S. Version)
My Score
avg
Passed
Search Engine Optimization (SEO)
English
U.S. English Basic Skills Test
My Score
avg
Passed

Service Description

LaToya Gay is the Founder of her personal LCG brand providing executive level of customer service to her clients.

She offers services to include:

Data Entry
Customer/Client Support
Email Responding
Call Handling

and loves to learn new systems and tools to improve her overall skills as a customer service/office administrator.

Read More »

Employment

VirtuallyNSync, LLC
Founder/CEO
2012 - Present
VirtuallyNSync, LLC provides small business with administrative services which are not limited but include web conferencing assistance, email responses, taking/making calls for business purposes...
WAH Customer Service
Customer Service Representative
2011 - 2012
Handled customer requests on behalf of West at Home's client, from home office via phone, email and/or chat. Interacted with customers to provide information in response to inquiries about products...
Adecco Staffing Agency
Accounts Payable Specialist
2008 - 2008
Data Entry Clerk Reviewed, organized and matched invoices with check requests. Monitored accounts to ensure payments were up to date. Resolved invoice discrepancies and processed accounts payable...
Wachovia Securities Corp
Customer Service Representative
2006 - 2008
Mutual Funds Processor Provided excellent customer service for customers with problems with Mutual fund accounts. Responsible for prioritizing and completing multiple tasks with varying...
Best Buy Corporation
Senior Operations Specialist
2005 - 2006
Customer Service Representative Provided excellent customer service for customers with problems with Electronics. Responsible for balancing out sales floor cash registers Assisted area managers...

Education

Liberty University Online
Psychology
2009 - Present
Caroline High School
Diploma
1999 - 2002

Keywords

Clerical
Office Assistant
Administrative Assistant
Zendesk
Virtual Assistant
Email Response Assistant
Data Entry Clerk/Voice-over.
My Snapshot
7
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
Total
Milestones
Hours
Reviews
5.0
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
latoya8323
Type
Individual
Member Since
November 2012
Elance URL
Verifications
0
Groups
LaToya G. | Elance

LaToya G.