Broad range of skills for accurately reading and proactively anticipating client needs. Experience in many facets of sales, management and customer service, in a variety of industries: Hospitality, high tech, retail and event planning arenas. Knowledgeable in articulating needs and executing negotiations with all levels of an organization. Creative and highly resourceful and with the ability to yield expected results. Descriptive and elegant communication style. Highly articulate and personable.
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Founder of current lead-generation business model. A virtual sales team - Identify and cultivate qualified decision makers who can purchase products or service.
• Successful operation since 2004
Outside sales experience in high technology equipment with consistently profitable margins.
• 125% of quota average as a commercial copier rep.
• Awarded company’s “high profile” territory as senior copier rep.
Sales experience that focused on hotel, brand awareness and account management.
• Acknowledged as one of the top 15 producers out of 136 properties.
• Increased room sales 24% the second year and 31% the third year of hotel’s operation.
Oversaw operations of 146 unit hotel. Coordinated and directed staff in daily hotel operations to achieve profitability, guest satisfaction and efficiency.
• 23% averaged, annual increase in gross profit the second and third of hotel operation.
• 40% annual increase in room revenue third year of hotel operation.
Accountable for daily and monthly revenue goals, front desk operations and guest retention through development and implementation of sales, customer service training and incentive programs.
• Created telephone sales scripting, "secret shopper" program and front desk sales bonus program. Resulted in average of 4%-20% increase in monthly revenue sales.
• Restaurant Manager – Fine Dining.
• Server in high paced, full service environments.
• Full service...
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