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Leah C. | Elance
 
176985602337900
Last Sign-in: Jul 26, 2014

Leah C.

Offering only the Best Customer Experience
   Philippines
  |   Trece Martires City, Cavite

Overview

Minimum Hourly Rate $4

Highly organized, efficient and competent individual with a keen eye to details. Excellent worker on data entry and customer service with the ability to handle multiple tasks effectively and efficiently. Main goal is to exceed client’s standards and expectations.

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Skills (8)

Tested
Customer Service (Call center env.)
My Score
avg

Employment

Startek Phillipines
Customer Service Representative
2013 - 2013
Answer calls regarding cable, phone and internet and home security services. Up sell other services.
Acquire Asia Pacific
Customer Service Representative
2013 - 2013
Answer calls concerning electricity and gas accounts. Answer billing related inquiries and complaints.
Pacifichub Corporation
Quality Assurance Specialist
2008 - 2013
Provides real time validation & monitoring of Sales and provide feedback of agents’ defects to rework immediately the identified AFI. Conducts pre-shift huddle to discuss updates and identified...
AIG Credit Card Co. Phils. Inc.
Front-end Specialist
1998 - 2003
Front-end Specialist Receives and processes credit card applications. Detects possible fraudulent applications. Collections Administrative Assistant Maintains organized, comprehensive, and...
Sanyo Travel Corporation
Counter Reservations Agent
1997 - 1997
Quotes air fares. Receives airline reservations

Education

University of Santo Tomas
Bachelor of Science in Tourism
1993 - 1997
Overview  |  Job History  |  Resume/C.V.

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  • 12 months
  • Lifetime
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Identity
Username
leahcalderon0611
Type
Individual
Member Since
February 2013
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Leah C. | Elance

Leah C.