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Eric Young | Elance
 
176985602337900
Last Sign-in: Jun 10, 2015

Eric Young

Performance Management & Lean Efficiency
   Canada
  |   Toronto, Ontario

Overview

- A Lean Efficiency and Performance Management expert
- Specialization: Contact Centers - Customer Service, Inside Sales & Back Office departments
- A Contact Center authority & practitioner
- Known for bringing order to chaotic operations
- 30 yrs of delivering measurable efficiencies & revenue improvement
- We tackle any Contact Center & process improvement project (telecom, Six Sigma etc.)

www.ericyoungassociates.com

Read More »

Skills (9)

Tested
Lean efficiency
Process Improvement
Performance Management
Contact Center Management
Six Sigma
Training

Service Description

- A Lean Efficiency and Performance Management expert
- Specialization: Contact Centers - Customer Service, Inside Sales & Back Office departments
- A Contact Center authority & practitioner
- Known for bringing order to chaotic operations
- 30 yrs of delivering measurable efficiencies & revenue improvement
- We tackle any Contact Center & process improvement project (telecom, Six Sigma etc.)

www.ericyoungassociates.com

Read More »
Overview  |  Job History  |  Resume/C.V.

Keywords

contact center
business analysis
process improvement
manager
strategy
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  • 12 months
  • Lifetime
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Identity
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LeanEfficiency
Type
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Member Since
June 2015
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Eric Young | Elance

Eric Young