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Lesa B. | Elance
 
176985602337900
Last Sign-in: Jun 5, 2017

Lesa B.

DRIVEN TO PROVIDE EXCEPTIONAL SERVICE
   Jamaica
  |   Falmouth, Trelawny
  |  11:37 am Local Time

Verified Freelancer

Lesa B.'s identity has been verified.  Learn More

Overview

Minimum Hourly Rate $7

I have obtained a wide range of experience in Customer Service,Telesales, Marketing, Data Entry, Administrative Support and Appointment Setting over a time span of seven years. I am very confident to take on any task allotted to me in these fields of expertise which as a result will yield success. I have obtained a Certificate in Customer Service from E-Services Group International; I was also rewarded with a certificate from the Caribbean Examination Council (CXC) at the end of my Secondary Level Studies, these are: Mathematics, English...

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Nov 26, 2013|Telemarketing|Private|Completed
Nov 20, 2013|Telemarketing|Private|Completed
Oct 10, 2013|Research & Surveys|Private|Completed
|
4.9
Sep 10, 2013|Telemarketing|Private|Completed

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Skills (10)

Tested
Typing and Data Entry
Order Processing
Appointment Setting
Internet Research and Surveys
Telephone Support and Skills

Service Description

Data Entry and Typing, Order Processing, Customer Service, Cold Calling, Appointment Setting, Telemarketing, Administrative Support, Lead Generation, Internet Research & Survey, Virtual Assistant, Telephone Skills, Email Handling and Technical Support, B2B Calling & Cold Calling

Certificate In Customer Services From E-Services Group Internal now ACS A Xerox Company

Certificate In Basic Computer Studies from E-Biz Limited

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Employment

Virtual Assistant Staffing
Appointment Setter
2013 - Present
Telesales/Appointment Setting
Iberostar Grand Hotel
Front Desk Agent
2011 - 2012
I had the responsible of booking Reservations, Order Processing, Telephone Handling and Support, Virtual Assistant, Administrative Support and Book Keeping
Ryder
Customer Care/Dispatch Agent
2011 - 2012
Customer Service/Dispatch Representative/Order Processing
XM Satellite Radio
Customer Service/Retention
2005 - 2009
Order Processing, Customer Service, Telesales, Marketing, Back Office Email Handling, Retention, Technical Support, Data Entry, Telephone Skills
Exclusive Holiday
Front Desk Agent/Tour Guide
2005 - 2006
Historical Data Information, Research and Survey

Education

Brown's Town Community College
Certificate In Pure And Applied Science
2004 - 2005
Overview  |  Job History  |  Resume/C.V.

Keywords

Customer Support
Data Entry
Administrative Support
Email Handling
Order Processing
Telemarketing
Appointment Setting
Lead Generation
Internet Research and Survey
Virtual Assistant
My Snapshot
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Elance Level
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  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
leaseb41
Type
Individual
Member Since
February 2013
Elance URL
Verifications
0
Lesa B. | Elance

Lesa B.