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L&L Office Solutions | Elance
 
176985602337900
Last Sign-in: Aug 27, 2015

L&L Office Solutions

Virtual Assistant/Wordpress/Customer /Microsoft
   United States

Overview

Minimum Hourly Rate $15

WE'RE ALWAYS READY TO GIVE OUR VERY BEST AND NOTHING LESS! Lisa and her staff have over 20 years of experience in providing exceptional service in the Healthcare, Law Enforcement, Insurance, and Real Estate Industries.

With our strong work ethic we can assure you that we will provide excellence, effectiveness, fast and solid work. We are efficient, driven and understand the value of good communication between employer and employee.

Please feel free to view our experience and skills on our company profile.

Thank you, we're looking...

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Aug 23, 2015|Virtual Assistant|Private|Completed
Aug 23, 2015|Virtual Assistant|Private|Completed
Aug 23, 2015|Virtual Assistant|Private|Completed
Jul 19, 2015|Virtual Assistant|Private|Working

View All »

Portfolio

Telephone support, Created PowerPoint presentation, Wordpress design, Customer Support,...
I created a employee form using Microsoft Word using Control Content
Insurance Verification form used for Medical Project
Updated excel spreadsheet with hyperlinks.
Adding and modifying hyperlinks in excel spreadsheet workbook.
I added/removed customers in Wordpress Wishlist as admin.
I updated customer contact information, updated credit card information, processes...
Updated all customer information on email management for Help Desk Support.
Screenshot of my personal typing speed
I researched website and modified URL's, updated information in Excel spreadsheet for...
Customer Support with placing/ cancelling orders. Adding/Removing items in order....
Created a Wedding invitations.
Created Mail Merge from Excel spreadsheet to MS Word.
I provided a voice recording for a Physicians office
I created a Voice message using music in the background

Skills (10)

Tested
Administrative Support
Virtual Assistant
Phone Support
Telephone Etiquette Certification
My Score
avg
Customer Service
Customer Service Test
My Score
avg
Passed
WordPress
Knowledge of Wordpress 3.0 Skills Test
My Score
avg
Email Handling
Computer Skills
Live Chat Support
English
Helpdesk

Service Description

We are a goal oriented company that's accustomed to adapting to constant change in the work environment and always willing to undertake new challenges. We enjoy working well with others or independently as an essential member of any company. We eagerly undertake challenges and make use of every opportunity to enhance our knowledge of the business. Creative minds who look for creative ways to excel at each given task.

We have dedicated home office setups, which includes a dedicated land line phone, two color printers with scanning, copying and faxing capabilities, a HP computer and a laptop.

Highly skilled in Microsoft Office applications, Extensive customer service background, Medical office, Updating Wordpress, Data Entry, CRM Software, English and Spanish Customer Service in Phone, Chat, email and Technical, Creating Instructional Videos, and more.

We are able to meet your needs in a timely and satisfactory manner. We have excellent telephone and email etiquette. We are honest, straight forward, respected and trusted by others.


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Overview  |  Job History  |  Portfolio  |  Team  |  About the Company

Keywords

Virtual Assistant Telephone Answering Switchboard Operator Microsoft Office Suite Customer Service CRM Software Medical Scheduling WordPress Ad Posting Create Instructional Videos Voice Overs Google Doc's Social Media Online Research QuickBooks Appointment Setting Event Organizing Email Management Medical Billing/Coding Spanish
Company Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
Total
Milestones
Hours
Reviews
4.4
Recommend
Clients
Total
Repeat
Earnings
Private
Private
Total
Per Client
Identity
Username
leerod
Type
Company
Member Since
February 2013
Elance URL
Verifications
0
Groups
L&L Office Solutions | Elance

L&L Office Solutions