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leo paul D. | Elance
 
176985602337900
Last Sign-in: Jan 5, 2016

leo paul D.

   Philippines
  |   Davan, Davao

Overview

Minimum Hourly Rate $3

For 4 years I have been providing customer care service and technical support at ATT - Uverse,later promoted as (SME) Subject Matter Expert Through those year I'm able to neutralized my English diction. and hone my customer service skills.I am a fast learner and can work with minimum supervision. I have a reliable computer & wired internet connection. I can work full time/part time. I want to find a good paying job that would boost my career and knowledge.

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May 18, 2015|Data Entry|$1,381|Working

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Skills (9)

Tested

Employment

Convergys
Technical support representative
2014 - 2015
Taking inbound calls, troubleshooting IPTV, CVOIP, and Internet or network issues of the customer.
VXI Global Services
Subject Matter Expert(Technical Support)
2011 - 2014
My responsibilities are Handling customer escalations, coaching technical issues for the agent, calling customers back for retentions and verify appointment for our technician, lastly sends end of...
Focusinc Group Corporation
Virtual Assistant
2011 - 2011
Calls out prospect, answering customers through queries through phone and fax.
Sutherland Global Services
Technical Support/ Customer Support
2008 - 2011
Taking inbound calls, troubleshooting IPTV, CVOIP, and Internet or network issues of the customer. Later reprofile as a Billing specialist which handles simple to complex billing, and disputes.
Overview  |  Job History  |  Resume/C.V.

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Identity
Username
leopaul86
Type
Individual
Member Since
May 2015
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leo paul D. | Elance

leo paul D.