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Loretha F. | Elance
 
176985602337900
Last Sign-in: Jan 22, 2015

Loretha F.

Customer Service Professional
   United States

Overview

Minimum Hourly Rate $10

My qualifications include over 10 years customer service experience, which involves servicing B2B and direct customers on the phone, email, and chat. In addition, I have also held management and supervisory positions where I have had the opportunity to utilize my administrative, computer, communication and interviewing skills.My computer skills include, Print Shop, MS Office (Word, Excel, Publisher,PowerPoint and Outlook). I have also had the opportunity to express my creativity in the areas of designing business cards, flyers, resumes,...

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Sep 8, 2013|Article Writing|$0|Completed

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Portfolio

Skills (9)

Tested
Call Center Skills
Call Center Skills Test
My Score
avg
Phone Support
Telephone Etiquette Certification
My Score
avg
Writing
Customer Service
Customer Service Test
My Score
avg
Passed
Email Etiquette
Email Handling
Microsoft Office
Typing
Article Writing
Article Writing
My Score
avg
Passed

Employment

TeleTech Corp
Customer Service Agent
2012 - Present
Exterior Profiles Corp
Customer Service Agent
2011 - 2012
U.S. Census Bureau
Field Operations Crew Leader
2009 - 2011
Outdoor Technologies Inc
Customer Service Agent/Supervisor
1998 - 2008

Education

University of Maryland University College
Communication Studies
-
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

My Snapshot
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Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
lfeaster
Type
Individual
Member Since
October 2012
Elance URL
Verifications
0
Loretha F. | Elance

Loretha F.