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Liberty Diangkinay | Elance
 
176985602337900
Last Sign-in: Jul 8, 2015

Liberty Diangkinay

Call Center and Data Entry Expert.
   Philippines
  |   Makati City, Metro Manila
  |  3:41 pm Local Time

Overview

Minimum Hourly Rate $9

I am a bachelor graduate of BSED with 18 units of Masterals in Educational Management & a board passer. I am Fluent in English both in oral and written communication. I'm with a Call Center Industry for more than 5 years
now, with Customer Service (outbound, inbound, online/chat/email) & Technical Support experience. In Pre-need Industry for 2 years as a Consultant. In Hotel Industries for more than 4 years as a Holiday Consultant and as a Sales/Marketing Supervisor. Currently I am in a Call Center industry as a Customer Service...

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Aug 27, 2014|Transcription|$118|Completed

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Portfolio

It’s part of my daily task since I am currently connected in a call center. It’s like a...

Skills (8)

Tested
Customer Service
Sales and Marketing
Call Center Skills
Email%2FOnline chat Expert
Email%2FOnline Chat
Data Entry
English Spelling
English Spelling Test (U.S. Version)
My Score
avg
Translation English Tagalog
English To Tagalog (Filipino) Translation Skills Test
My Score
avg
Passed

Service Description

Call Center and Data Entry Expert.

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Employment

Startek Philippines
CSR-ABay Support
2011 - 2014
§ SIM card Activation § Approves Post paid plan foreign application § Processes special project § Team P.O.C. after 6 months § Floor support § New Hires support § Takes Escalation/Supervisor calls
Advanced Contact Solutions, Inc., Philippines
Customer Service/Tech support
2009 - 2011
¿ Provided assistance to customers for US AIRWAYS AIRLINES¿ website and other online technical issues ¿ Focused on a service oriented approach during customer inquiries and flight updates. ¿...
Hotel Conchita, Philippines
Sales/Marketing Officer & Function Coordinator
2004 - 2006
* Train sales staff * Motivate the supervisors and collect ideas as to how to improve the hotel * conceptualize/strategize hotel marketing to increase sales * Daily check up all the department...
VCI, Inc Affiliates Days Hotel Philippines
Holiday Consultant
2002 - 2004
* Presents the company's profile * Presents the company's holiday package * Close sales on a one time basis * Top consultant for the month * Visits all the branches of Days Hotel Philippines
Family First Inc. (Berkeley Int'l Plans, Inc)
Sales Consultant & Team Leader
1999 - 2001
* Presents the company's profile * Presents the company's product (pre-need/insurance) * Closes deal on a one time basis * Mini-team leader of 10 person * Daily motivation of the team * Role model...
St. Mary's Academy, Philippines
Adviser Teacher/Science subject teacher
1998 - 1999
* Second year adviser teacher * Science subject teacher (first year- General Sciance, Second year- Biology Third year - Chemistry *Glee club moderator * Math & Sciance moderator

Education

Lourdes College, Philippines
Masterals of Arts major in Eductional Management
2004 - 2005
Lourdes College, Philippines
Bachelor of Science in Secondary Education
1994 - 1998
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

¿I have the ability to learn and apply new and effective ideas¿
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Identity
Username
libertydiangkinayr
Type
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Member Since
April 2014
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Liberty Diangkinay | Elance

Liberty Diangkinay