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Melicia Opperman | Elance
 
176985602337900
Last Sign-in: Apr 10, 2015

Melicia Opperman

   South Africa
Cape Town
  |  1:21 am Local Time

Skills (10)

Tested
Microsoft Outlook
My Score
avg
Customer Service (Call center env.)
My Score
avg
Passed

Employment

Maxxor
Application Support Administrator/Tester
2014 - Present
Application Support -Communicating directly to clients with application and technical issues -Guiding clients to setting up the App to accommodate their Business requirements -Managing support...
IBM
Help Desk Support
2012 - 2013
Customer Care Representative/IT Analyst at IBM(Kelly) Inbound and outbound calls: IT Support, General Applications of ABN Amro Bank, Problem analysis, Problem solving, telephonic and email...
Mindpearl
Call Center Agent
2010 - 2012
Duties and Responsibilities: Direct Sales. Fare Information. Baggage Claims. Loyalty Programs. Travel Agent Support.
WDS Global
Help Desk Support
2008 - 2009
Duties and Responsibilities: Translating technical support documents for the Vodafone People Project. Updating and maintaining WDS Global knowledge base Systems, Knowledge Base content writing....
IBM
Held Desk Support
2006 - 2008
Duties, responsibilities Customer Care Representative/IT Analyst at IMB, SA Inbound and outbound calls: IT Support, General Application of ABN Amro Bank, Problem analysis, Problem solving,...
BSC
Call Center Agent
2004 - 2006
Call center agent, customer service
Overview  |  Job History  |  Resume/C.V.

Keywords

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Elance Level
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  • 12 months
  • Lifetime
Jobs
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0
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Milestones
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Clients
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Identity
Username
Licia80
Type
Individual
Member Since
October 2014
Elance URL
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0
Melicia Opperman | Elance

Melicia Opperman