Lipan Kumar Dutta | Elance
 
176985602337900
Last Sign-in: Jun 8, 2013

Lipan Kumar Dutta

IT professional
   Bangladesh
  |   Gopalganj, Dhaka

Resume/C.V.

I am an IT professional with more than 5 years experience in an office setting. I have worked in different organizations in various capacities. I have very strong computer skills, and I am very comfortable doing online literature research. I pay special attention to each of my projects as I have strong commitment to work. I hope that my professional background, competence and expertise will help producing best output of your job. Getting the details right, good communication, organizing and getting the job done on time are always my priority. I do my utmost to produce quality work and always conduct myself with integrity and professionalism. I am committed to provide the best service and I would not charge if you are not satisfied.
Service Description
Project Management
Administration
Technical Support
Customer Support
Email Support
Virtual Assistance
Research
Education
Stamford University of Bangladesh
Master in Computer Science and Engineering
-
Bangalore University
Bachelore of Computer Application
-
Employment
iPeople Limited
Shift Manager
2010 - 2012
Major job responsibilities are as follows: Planning and supervising a technical team to ensure that project target is met in qualitative manner. Monitoring work of five different sections and motivating them to have more productivity with less resource. Cooperating with PMO and employees of Department of Immigration and Passport to ensure a good working environment and smooth operation. Arranging training session for the employees on security issues and any updates related to the operation.
C - Cubed Solutions Pvt. Ltd.
Group Leader
2007 - 2010
Major responsibilities were as follows: Managed a large team of Technical Support Representatives to provide technical support to Sony VAIO users of the USA and Canada. Took escalations, when the Tier 1 and Tier 2 technical guys fail to provide the support. Ensured that the team members are aware of any kind of update and perform well. Prepared performance report and reported to the Team Manager.
Payment Terms
None specified
Lipan Kumar Dutta | Elance

Lipan Kumar Dutta