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Lisa Williams | Elance
 
176985602337900
Last Sign-in: May 24, 2012

Lisa Williams

Ready to work
   United Kingdom
  |   London, London
  |  2:28 am Local Time

Overview

Minimum Hourly Rate $12

I am well manned professional, easy to get along with team player, who loves problem solving. I have used various call logging and tracking software (ITSM tools) Touchpaper, Helpdesk, Support Magic, HelpStar, LandDesk for call login. I used LandDesk as well as call logging I was able to make SQL queries to pull information to generate reports for management as well as find and close unresolved calls.
I currently hold MCP's in (Server 2003,& XP), MCSA specializing in Messaging (MS Exchange), I also hold A+ OS & Hardware, Linux+...

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Skills (8)

Tested
Active Directory
Java
Microsoft Access Administration
Network Administration
Microsoft Windows Server
Helpdesk
Knowledge of Microsoft Office
Microsoft Outlook

Education

Queen Mary, University of London
Computer Science BSc Hons
2001 - 2004

Keywords

My Snapshot
IT & Programming
1
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
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Clients
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Identity
Username
lisawilliams101
Type
Individual
Member Since
August 2011
Elance URL
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Lisa Williams | Elance

Lisa Williams