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Elizabeth N. | Elance
 
176985602337900
Last Sign-in: Feb 9, 2013

Elizabeth N.

Customer Service Trainer, Writer, Researcher
   United States
  |   Fargo, ND
  |  12:04 am Local Time

Overview

Minimum Hourly Rate $16

I just finished my Master's degree in Human Development and Family Science, with an emphasis in Couple and Family Therapy. I finished my Bachelor's degree in Sociology with highest honors. I was on the staff of our University's newspaper for two years and have written more papers than I care to remember!

I currently work with a national communications company as a Sales and Support Center Trainer. I train new customer service representatives, dispatchers, technical support agents and provide up-training for existing employees.

I have an...

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Skills (6)

Tested
Telephone Etiquette Certification
My Score
avg
Call Center Skills Test
My Score
avg
Time Management Test
My Score
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Passed
U.S. Culture and Etiquette Test
My Score
avg
Passed
Creative Writing Test - Fiction (U.S. Version)
My Score
avg
Passed
English Spelling Test (U.S. Version)
My Score
avg
Passed

Service Description

I'm highly skilled in finding scholarly reviewed materials, especially in social sciences. I am also able to complete unbiased writing based on the information I gather.

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Education

North Dakota State University
Master's of Science in Human Development and Famil
2009 - 2012
Minnesota State University Moorhead
Bachelor of Arts in Sociology
2005 - 2009
Overview  |  Job History  |  Resume/C.V.

Keywords

research
writing
data entry
training
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  • 12 months
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Identity
Username
LizNova
Type
Individual
Member Since
July 2011
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Elizabeth N. | Elance

Elizabeth N.