Find freelancers. Lose those costly delays.

With 1.7 million freelancers, we'll match you with the perfect talent.

or, Register with Elance »

Louisa May J. | Elance
 
176985602337900
Last Sign-in: Oct 23, 2014

Louisa May J.

CustomerSupportRepresentative/Chat/Email Support
   Philippines
  |   Cainta, Rizal

Overview

Minimum Hourly Rate $5

Since starting out as a Call Center Agent in 2005, I have been learning a lot about the role and have been getting extensive exposure to the rigors of the job.

I have worked as a customer support for various campaigns. I handled voice and non voice (email/chat) accounts doing order entry, billing explanations, technical support, telemarketing and appointment setting.

As much as I can be an objective and levelheaded, I can also be an abject subordinate - willing to be taught and to learn, very much able to work under minimal supervision.

Read More »
Mar 3, 2013|Customer Service|$237|Working
Jan 14, 2013|Customer Service|$72|Completed
|
5.0
Dec 23, 2012|Customer Service|$0|Working
Oct 24, 2012|Customer Service|$329|Completed

View All »

Skills (6)

Tested
Call Center Skills
Computer Skills
Customer Service
Email
Helpdesk
Sales

Employment

Transcom Worldwide (Comcast)
Customer Service Representative (Chat/Voice)
2007 - 2010
Number 1 in CSAT (Resolve/Helpful Rate) for Aug 2008 Provides customer understanding with bill due dates, cycle dates and charges Performs basic trouble shooting with cable and internet...

Keywords

My Snapshot
All Categories
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
Jobs
0
0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
ljavier1979
Type
Individual
Member Since
June 2012
Elance URL
Verifications
0
Louisa May J. | Elance

Louisa May J.