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Louisa May J. | Elance
 
176985602337900
Last Sign-in: Oct 23, 2014

Louisa May J.

CustomerSupportRepresentative/Chat/Email Support
   Philippines
  |   Cainta, Rizal

Overview

Minimum Hourly Rate $5

Since starting out as a Call Center Agent in 2005, I have been learning a lot about the role and have been getting extensive exposure to the rigors of the job.

I have worked as a customer support for various campaigns. I handled voice and non voice (email/chat) accounts doing order entry, billing explanations, technical support, telemarketing and appointment setting.

As much as I can be an objective and levelheaded, I can also be an abject subordinate - willing to be taught and to learn, very much able to work under minimal supervision.

Read More »
Mar 3, 2013|Customer Service|$237|Working
Jan 14, 2013|Customer Service|$72|Completed
|
5.0
Dec 23, 2012|Customer Service|$0|Working
Oct 24, 2012|Customer Service|$329|Completed

View All »

Skills (6)

Tested
Call Center Skills
Computer Skills
Customer Service
Email
Helpdesk
Sales

Employment

Transcom Worldwide (Comcast)
Customer Service Representative (Chat/Voice)
2007 - 2010
Number 1 in CSAT (Resolve/Helpful Rate) for Aug 2008 Provides customer understanding with bill due dates, cycle dates and charges Performs basic trouble shooting with cable and internet...
Overview  |  Job History  |  Resume/C.V.

Keywords

My Snapshot
1
Elance Level
Level represents activity and experience on Elance. Freelancers start at Level 1 and achieve higher levels through their work. A higher "Level" indicates greater earnings, ratings and other achievements on Elance. Learn More »
  • 12 months
  • Lifetime
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Identity
Username
ljavier1979
Type
Individual
Member Since
June 2012
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Louisa May J. | Elance

Louisa May J.