Nov 21, 2013|Customer Service|$0|Completed
Jul 10, 2013|Virtual Assistant|$24|Completed
Jan 16, 2013|Customer Service|$559|Completed
Jun 17, 2012|Customer Service|$132|Completed
Complete home office for any and all administrative tasks perfomed virtually. Excellent speaking ability, modulated voice for good client contact. Strong ethics, driven work sense.
2007 to current:
Customer service/account manager Naff Internet Holdings. I handle all customer service issues for his two websites and maintain inventory updates for vendors.
2006 - 2012
Virtual receptionist/admin for attorney in LA; client intake, research, client follow up, court filings...in addition to travel/schedule management. This attorney retired end of 2012
August 2001 - December 2006
I take calls from various toll free numbers, usually from infomercials. I place orders for people, take payment information. I have been calling customers who cancel orders (considered outbound) as a promotion to customer service position and to utilize my skill in resolving problem cases. I also recently began providing service through 1-800-free411 directory assistance. Completed transcription course and accepted virtual position with attorney in LA.
July 1992-June 2001 Ashton Bonding and Insurance, Portland OR
I began as agent, and was promoted to Sr. Agent and Oregon office manager for this Florida based bonding agent. I wrote contractor and motor vehicle dealer bonds for the customers in the State of Oregon, taught bonding classes to contractors and solicited new accounts through civic organizations. I implemented an insurance program, to compliment our clients need for insurance...
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