Project Coordination including scheduling, planning, presenting on weekly conference calls with the customer, invoicing, keeping all project documentation & websites up to date, collaborating with management, etc.
VoIP administration & implementation followed with on-site customer support.
Proficient with Microsoft programs-Lync, Excel, Word & Outlook.
Bridge Coordination for engineers during network installations.
Years of extensive customer service experience in various settings. Skills obtained include managing employees, training...