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Lora W Dail | Elance
 
176985602337900
Last Sign-in: Sep 5, 2015

Lora W Dail

Manuals, minutes, memos, and more!
   United States
  |   Cleveland, OK
  |  7:55 am Local Time

Overview

Minimum Hourly Rate $33

I've covered topics from the International Space Station to animal rescue groups. I've written how-to's and quick reference guides; training, and technical manuals. I have redone existing docs and I've started them from scratch.

I am rather independent and can work with almost any management style. Clients have learned that I'm open and honest about the work and it's status and that I will never hide problems or issues. They know that the work will be completed on or before their deadline.

My most loyal customers enjoy the fact that...

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Oct 16, 2014|Technical Writing|Private|Completed
|
4.9
Feb 26, 2014|User Guides & Manuals|Private|Working
Feb 13, 2014|User Guides & Manuals|Private|Completed
|
5.0
Jan 31, 2014|Technical Writing|Private|Completed

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Portfolio

This is a high-level introduction to the use of biometrics in a retail environment. I...
I photographed this hotels' rooms and public areas after a partial renovation. They...
This was a light presentation using Powerpoint. DUKPT was an encryption methodology...
This is a Statement of Work to outsource network processing. I worked with three...
This user's manual had to accompany a brand new piece of equipment that would be sent...
This document was developed to give cashiers and store managers a handy guide that...
This is a set of technical minutes. As the minute writer, I had to attend the...
This is a set of technical minutes. As the minute writer, I had to attend the...
This is a press release for an evening event soliciting vendors and attendees.
This is a poster for a 'Girl's Night Out' event.
This is an article I wrote for a chamber of commerce in reaction to the opening of a...
An article written for an arts and crafts website about how to make a fabric yo-yo. I...
This article describes the pros and cons of using dedicated or shared hosting in a...
This article outlines the benefits of using clustered servers in a network.
This article outlines the reasons to invest in the US stock market for growth.
This article outlines the various options available when choosing a stockbroker.

Skills (5)

Tested
Blog Posts and Content

Service Description

Thank you for the time you've spent reviewing my qualifications. If you've gotten this far, you must be thinking I could be the writer for you. You've read about my skills and my experience, now you're hoping to learn more about me. So I'm calling this the interview section of my profile so you can get to know me.

Q. So, Lora, tell me how you became a technical writer.

A. It seems I've always written. As a kid, I used to make my own little story books. I wrote the story, drew the pictures, and cut out the pages and stapled them together. Seems I was always interested in producing documentation!

As a journalism major in college, I had the opportunity to write for the school newspaper. I loved crafting articles; word choice, typesetting, shooting companion pictures, everything. Shifting gears to public relations/marketing was even better. The ability to write to persuade was even more fun. Coupled with graphic design, I was able to 'lead' readers to my point of view. Wow, that's some heady power!

After college, my first job was writing technical documentation for the space station project. It was, quite literally, out of this world! I was hooked and never stopped!

Q. What do you enjoy about being a technical writer?

A. I am still awed by my ability to understand complicated technical 'things' and explain them to non-technical audiences. I love words, I love grammar, and I love putting them all together. I like the clarity of engineer-speak but...

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Employment

Various & Assorted
Technical Writer
2010 - Present
A Summary: ****************************************************************************************** Write articles and newsworthy content for a national, online information hub. Topics range...
Sunoco R&M
Technical Writer/Project Manager
2001 - 2010
Research, develop, and manage all contributors for all project scope papers, statements of work, requests for quote, user manuals, and appropriations. Create user manuals and training guides for...
Equilon Enterprises, Houston/Tulsa
Technical Writer/Project Manager?help Desk
1998 - 2000
Technical Writer/Project Manager Manage the creation of the Telecommunications Inspection/Safety Maintenance Manual including project schedule, research, interviews, document development, and...
GHG Corporation, Clear Lake, TX
Technical Writer/Project Coordinator
1998 - 1998
Technical Writer/Project Coordinator; 1998; GHG Corporation, Clear Lake, TX Support NASA Space Station Safety and Quality Assurance Office through technical minute writing, meeting...
Equifax Credit Bureau Marketing; Houston, TX
Mainframe Analyst
1997 - 1997
Analyze and document all mainframe applications to determine Y2K compliance. Document environment architecture and assist programmers with system clean-up efforts.
Union Carbide / Shell Oil; Houston, TX
Help Desk Analyst
1995 - 1997
Provide nation-wide call center support to troubleshoot hardware and software issues for internal customers. On-site help desk team leader for national Windows roll-out.
Exxon, Phibro, Reef Industries; Houston, TX
Technical Writer/Trainer
1994 - 1996
Products include: user manuals, installation guides, and standardized documentation templates. Training materials and courses for custom software tools. Refinery operations, marketing brochures,...
Pencom Software; Austin, TX
System Administrator
1994 - 1995
Manage NeXTSTEP, AIX, and Windows 3.x, 4.x workstations. Develop, deliver, and maintain system training. Research and coordinate system hardware purchases and repairs.
McDonnell Douglas, Houston, TX
System Administrator/Technical Writer
1989 - 1993
System Administrator: Manage HP/UX workstations in support of the Space Station Test and Verification Laboratories. Serve as liaison with NASA IT team. Develop and deliver all system training....
Houston Yacht Club/RIBO 8; Houston, TX
Dining Room Manager/Marketing
1987 - 1989
Manage service in three dining rooms and two bar areas. Develop dining room work schedules, hire/terminate employees, and develop fine dining training materials to ensure service levels. Work...

Education

Texas A&M University; College Station, TX
Journalism, Bachelor of Arts
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Shell Technical Center
Organizing, Planning, and Controlling Projects.
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Houston Travel Academy
Travel Agent Certification
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Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

Technical Writer Photographer Copy writer Training Materials Press Releases Social Media
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Lora W Dail | Elance

Lora W Dail