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lorielyn m. | Elance
 
176985602337900
Last Sign-in: Mar 23, 2015

lorielyn m.

   Philippines
  |   Lipa, Batangas

Overview

I worked in Teletech (Healthcare account). As a customer service representative, I describe the benefits and coverage associated with different types of health care plans and describe exclusions and non-covered treatment. Responding to provider inquiries and resoving their concern is one of my goals. I investigate, anayze and resolve issues to achieve customer satisfaction. I maintain complete and accurate documention of all interactions, demonstrate responsiveness and a sense of urgency when dealing with customers.

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Skills (10)

Tested

Employment

Teletech United Healthcare Dental and Vision
CSR
2013 - 2014
I worked in Teletech (Healthcare account). As a customer service representative, I describe the benefits and coverage associated with different types of health care plans and describe exclusions...

Education

University of Batangas
Bachelor of Arts in Legal Management
2010 - 2015
Overview  |  Job History  |  Resume/C.V.

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  • 12 months
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Identity
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loriemanahan
Type
Individual
Member Since
March 2015
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lorielyn m. | Elance

lorielyn m.