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Louisa P. | Elance
 
176985602337900
Last Sign-in: Feb 8, 2014

Louisa P.

Experienced in railways
   United Arab Emirates
  |   Dubai, Dubailand
  |  6:02 am Local Time

Overview

You will not be disappointed i am a hardworking, Conscientious individual with speciality in writing documents, reports and event planning. Particular experience in the Railway industry (12 years) mostly a Rail Operations background, including performance, customer service, ridership analysis. Short story writing, Newsletters, Life experiences are a speciality, i am a parent so am able to write from personal experience. Data collection, internet research, Avid reader. Can also conduct family history research i am a fully paid member of...

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Skills (3)

Tested
Special Event Planning
Report Writing
Complaint Handling

Service Description

Any report writing from short reports to lengthy ones. Proposal paper writing, data entry. Customer Service FAQ's, complaint procedures and processes. Short stories, newsletters, magazine articles and real life stories. Attention to detail and accuracy are of the utmost importance. Family history tracing.

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Employment

Serco
Dpy Performance & Planning Manager
2009 - Present
Responsible for managing timetables, rosters and service performance monitoring. We also have the responsibility of managing the Customer Services, building client relations, monitoring the...
Overview  |  Job History  |  Resume/C.V.

Keywords

Rail
Performance
Special Events
Customer Service
Data Entry
Article Writing
Spreadsheets
Reports
Family History Research
My Snapshot
Elance Level
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  • 12 months
  • Lifetime
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Identity
Username
Lou1977
Type
Individual
Member Since
January 2012
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Louisa P. | Elance

Louisa P.