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Louis M. | Elance
 
176985602337900
Last Sign-in: Jul 11, 2012

Louis M.

Experienced IT professional
   United States
  |   Dearborn Heights, MI
  |  10:35 pm Local Time

Overview

Minimum Hourly Rate $27

Experienced IT professional working in the Healthcare sector. Providing end-user support and project management.

Technical Acumen:

Hardware:
Dell (Desktop, Laptop, Servers), HP (Desktop, Laptops, Tablets), Apple (MacBook, Mini, iPad) HP Tape Drive, Dell Storage Arrays, Xerox WorkCentre Printers, Mobile Devices (BlackBerry, iOS, Android)

Software:
Checkpoint (Full Disk Encryption, Media Encryption) Autonomy Online Backup, Microsoft Office Suite, Adobe Acrobat, RSA SecurID 7.1, Cisco VPN, Juniper VPN, HP Service Manager, Norton Ghost...

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Skills (10)

Tested
Active Directory
Check Point
Internet Security
Windows 7 Administration
Linux System Administration
Network Administration
Microsoft Windows Server
System Analysis
TCP/IP
VOIP Administration

Employment

Henry Ford Community College
Adjunct Faculty Instructor
2010 - Present
Courses Taught: • CIS-100 Introduction to Information Technology • CIS-112 Introduction to Networking • CIS-212 Networking II • Taught within a diverse population of traditional students, working...
Truven Health Analytics Formerly: Thomson Reuters—
Technical Support Analyst
2009 - Present
• Provided Tier-2 and Tier-3 support to end-users within the company. • Managed users within an Active Directory structure, adding machines, & users to organizational units. • Administered the...
University of Michigan—Dearborn Department of CIS
System Administrator
2007 - 2009
• Supervised six employees responsible for motoring lab usage and providing IT assistance. • Managed three student labs totaling 75 machines for the department running Windows XP, Vista, & 7. •...

Education

University of Michigan-Dearborn
Information System & Technology Masters of Science
2005 - 2010
Northern Michigan University
Bachelor of Science Computer Information Systems
1999 - 2004

Keywords

My Snapshot
IT & Programming
1
Elance Level
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  • 12 months
  • Lifetime
Jobs
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0
0
Total
Milestones
Hours
Reviews
Recommend
Clients
Total
Repeat
Earnings
Total
Per Client
Identity
Username
louismchugh
Type
Individual
Member Since
July 2012
Elance URL
Verifications
0
Louis M. | Elance

Louis M.