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Ma. Lovely Dominique Labadlabad | Elance
 
176985602337900
Last Sign-in: Jul 25, 2014

Ma. Lovely Dominique Labadlabad

Customer Service and Technical Support
   Philippines
  |   Mandaue City, Cebu
  |  8:45 am Local Time

Verified Freelancer

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Overview

Minimum Hourly Rate $4

I have been working for overall more than two years now in the BPO industry. I have the experience of Customer Service and Technical Support through Live Chat and Email related to Billing, Connectivity, Hardware and Accounts. I acquired Call Center skills during my experience. Apart from that, I am adventurous when it comes to learning and I have the passion when it comes to BPO works. You may check out my oDesk Profile: https://www.odesk.com/users/~01dbc3d29c0ee108c3

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Skills (9)

Tested
Call Center Skills Test
My Score
avg
U.S. English Basic Skills Test
My Score
avg
Passed
Live Chat Operator
Data Entry
Lead Generation
Transcription

Service Description

Customer Service, Technical Support, Data Entry

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Employment

Stream Global Services
Technical Support Personnel II (Live Chat Support)
2013 - 2014
Technical Support Representative II : assist on - billing - connectivity - hardware - accounts
New Media Services
Email Support
2012 - 2014
Takes inquiries through Email and Live Chat, telemarketing, transcription and lead generation
TeleTech Customer Management Center
Technical Support Representative (Phone Support)
2013 - 2013
Technical Support Representative for High Speed Internet of Charter

Education

Dipolog Medical Center College Foundation Incorpor
Bachelor of Science in Nurisng
2010 - 2012
Andres Bonifacio College
Bachelor of Science in Nursing Studies
2005 - 2007
Overview  |  Job History  |  Resume/C.V.

Keywords

chat
email
customer service
technical
transcription
telemarketing
data entry
lead
research
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  • 12 months
  • Lifetime
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0
Total
Milestones
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Reviews
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Clients
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Private
Private
Total
Per Client
Identity
Username
lovea_labadlabad
Type
Individual
Member Since
April 2014
Elance URL
Verifications
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Ma. Lovely Dominique Labadlabad | Elance

Ma. Lovely Dominique Labadlabad