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Lovely Jonna G. | Elance
 
176985602337900
Last Sign-in: Feb 14, 2015

Lovely Jonna G.

Senior Technical Support Engineer
   Philippines
  |   Mandaluyong City, Metro Manila

Overview

Minimum Hourly Rate $5

I currently work as Technical Support Supervisor in an IT Firm in Manila, Philippines. My major responsibilities are to check and respond to emails of clients having difficulty with our software, create documentation materials for our group of 11 that summarize the use and troubleshooting of our product. I also act as 2nd Level Support to our team in cases where 1st Level can't diagnose the issues of our clients.

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Skills (10)

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Education

University of the Philippines
Computer Science
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Overview  |  Job History  |  Resume/C.V.

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lovelygonzaga
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Member Since
February 2015
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Lovely Jonna G. | Elance

Lovely Jonna G.