We have an online furniture retail store in Ireland and UK and there is an online help instant messenger program where customers can click to ask questions from a LIVE person. We would like someone to be online to answer the live help questions, answer roll over calls, administration and sales.
The customer that asks questions would like qualit...
Skills: admin assistant, customer support, email handling, helpdesk, sales
“After many days of training and working with Loi, she then vanished with no communication. I sent emails, viber, skype and called her cell phone but Loi would not respond. Very unhappy with being abandoned so abruptly and with no explanation. Loi was doing a late shift for us and we were left with no cover and no idea if we needed to recruit again or what to do. ”