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LOUISA T. | Elance
 
176985602337900
Last Sign-in: Oct 18, 2014

LOUISA T.

Customer Service expert,marketer,creative writer
   Kenya
  |   Nairobi, Nairobi Area
  |  1:27 pm Local Time

Overview

Minimum Hourly Rate $33

I am a resilient, smart, patient.organized person who works well with people, always strive to do the best and above all always willing to learn.

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Skills (10)

Tested
Customer Service
Leadership
Call Centers
Customer Experience
Banking
Customer Satisfaction
Team Leadership
Customer Retention
Training
Management

Service Description

I am a creative writer with a good command in English, i can market very well as well as advertise. i am currently a customer service officer thus i can communicate,relate and express myself exceptionally well above all i do marketing and I have done it for the last 7 years having gathered experience from reputable institutions.

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Employment

AFRICAN PROVIDENT LTD T/A REAL PEOPLE
Customer Service Officer
2012 - Present
. Customer care and administrative duties.
African Provident Ltd t/a Real People
Customer Service Officer
2012 - Present
Receiving and attending to clients. Customer Service Capturing clients data. Receiving,recording and perfecting documentation of loan securities e.g Log books and title deeds. Scanning and filing...
AFRICAN PROVIDENT LTD T/A REAL PEOPLE
Loan Officer
2010 - 2012
I serve clients, handle and maintain branch cash, send reports, capture clients data into the system,send clients payment receipts to finance,filing, control and ensure that all branch assets and...
KENYA COMMERCIAL BANK
TEAM LEADER,CARD ISSUING
2009 - 2010
Managed a team to drive sales. Marketing of bank products. Compiling and sending weekly reports. Sourcing,organizing and overseeing bank products activation through direct sales and sales drives...
CUSTOMER ADVISOR TEAM LEADER
STANDARD CHARTERED BANK
2007 - 2008

Education

Kenyatta University
Bachelor's degree
-
LUGULU GIRLS' HIGH SCHOOL
KENYA CERTIFICATE OF SECONDARY EDUCATION
-
Overview  |  Job History  |  Resume/C.V.

Keywords

Customer service expert
creative writer
marketer
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  • 12 months
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Identity
Username
ltuitai
Type
Individual
Member Since
July 2014
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LOUISA T. | Elance

LOUISA T.