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Luisa Abella | Elance
 
176985602337900
Last Sign-in: Oct 5, 2015

Luisa Abella

Writer, Transcriptionist, Illustrator
   Philippines
  |   Dumaguete City, Negros Oriental

Overview

Excellent in Speaking and Writing in English

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Portfolio

an excerpt from a research i wrote back in college and was published by my university.

Skills (3)

Tested
writing
transciption

Employment

Qualfon Philippines Inc. Dumaguete
Training Supervisor
2013 - 2013
Middle management of a team of new hires trainers and mentors. Feedback and Coaching based on training team/class performance and observed trainer/mentor behaviors. Reports to Training Manager and...
Qualfon Philippines Inc. Dumaguete
Specialty Trainer
2012 - 2013
Provided uptraining for Customer Service reps to be promoted to a higher tier or be transferred to a different brand or level of business.
New Hires Trainer
Qualfon Philippines Inc. Dumaguete
2011 - 2012
Provided product training for new hires in preparation for operations calls. Coaching and Feedback based trainee behaviors and quality scores. Deliberated with Training Supervisor new hires to be...
New Hires Trainer
Qualfon Philippines Inc. Dumaguete
2011 - 2012
Provided product training for new hires in preparation for operations calls. Coaching and Feedback based trainee behaviors and quality scores. Deliberated with Training Supervisor new hires to be...
Qualfon Philippines Inc. Dumaguete
Nesting Mentor
2010 - 2011
Assisted partner New Hires Trainer in preparing new hires for operations calls. Peer coach newbies on product knowledge and communication skills.
Qualfon Philippines Inc. Dumaguete
Customer Service Representative
2010 - 2010
Handled inbound calls for basic prepaid account transactions such as purchasing and upgrading/changing of plans and products. Handled basic and advanced troubleshooting of product and plans issues...
Overview  |  Job History  |  Portfolio  |  Resume/C.V.

Keywords

writer transcription translation illustrator article writing proofreading ghostwriting transcribe audio to text
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Identity
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LuisaAbella
Type
Individual
Member Since
June 2015
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Luisa Abella | Elance

Luisa Abella